Jay Cross

article thumbnail

How to Replace Top-Down Training with Collaborative Learning (4)

Jay Cross

Assessing the cost/benefit of experiential learning is like asking for a cost/benefit of your telephone connections. Among the potential benefits of providing a world-class learning function to workers and throughout the extended enterprise are: Better, more knowledgable customer service. You can’t live without it.

article thumbnail

Flipping Corporate Learning

Jay Cross

The video can provide content in small, digestible pieces. Second, presenting content in short, bite-size chunks, rather than monolithic hourlong lectures, is better suited to students’ attention spans, and provides the flexibility to tailor instruction to individual students. Business has changed.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Other 90% of Learning

Jay Cross

Encourage experimentation, delegate stretch assignments, provide opportunities to apply new skills in real situations, involve people in challenging projects, and rotate assignments. They need to provide informal feedback and work debriefs. Encourage them to help people learn through membership in teams.

article thumbnail

Flip your meetings

Jay Cross

Provide the content and purpose beforehand, use face-to-face time for interactive problem-solving. Provide links to relevant documents and reference materials. Overall, could we benefit from more 15-minute meetings? Millions of students have signed up for flipped instruction through The Khan Academy. It flippin’ works.

article thumbnail

Working Smarter Fieldbook | September 2010 Edition

Jay Cross

Anyone who invests in brainpower to improve organizational performance can benefit from the messages in The Working Smarter Fieldbook. That goes along with providing the freshest thinking and content. The September Edition is more tightly organized, includes new cheatsheets, and provides more examples. Expect rough edges.

article thumbnail

Controversy over Informal Learning

Jay Cross

ANSWER: Cost-benefit analysis. For the better part of twenty years, school indoctrinated us that formal learning was the legitimate way to learn, that teachers and books provided the knowledge one needed to master, and that grades were the measure of accomplishment. They provide top-down classes and rigid content.

article thumbnail

Those who forget the mistakes of history

Jay Cross

Often, vendors were happy to play these economic “benefits&# to make a sale whether or not they could be realized. companies like Twitter and Diigo, do-it-yourself enablers like Jambok or SpacedEd, providers of lightweight web tools like Rypple, performance consultancies like TULSER, and so forth.