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2015 LMS Rakings for K-12, HE and Report Criteria

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How do you notify the administrator of the system – by phone, e-mail, Skype or multiple? Blackboard (K-12, HE). What is your support process, how are issues assigned, what is your follow up process, once a day, once every other day? Do you offer the client an option of the best way or preferred way to contact them? Frog (K-6).

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