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Top 11 best Call Center Training Software Solutions for Employee Development

Paradiso

Our customer service training courses, including Active Listening, planning a Sales Call, and Call Center Customer Service, are excellent resources for enhancing your call center agents’ skills and performance. Brainshark Brainshark is a powerful call center training software.

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10 SuccessFactors LMS Alternatives

Ed App

The SumTotal Intelligent Assistant can help deliver learning content to learners through a quick search that will give them resources, such as courses, videos, and PDFs. SuccessFactors LMS Alternative #4 – Brainshark. Features: Multi-format learning resources. Features: Course builder. Video role-playing. Cost: Paid plans.

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10 Customer Service Solutions

Ed App

Their course provides a description of the help desk resources they might use while performing support-related tasks. These solutions are focused on giving customer service representatives the resources they need to develop their skills. ProProfs are underestimating the power of gamification, more is needed here. Price: 1 to 1.97

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10 Online HR Software

Ed App

Being part of the Human Resources (HR) team is no easy feat, as you are in charge of handling employee concerns on a daily basis. Online HR Software #4 – Brainshark. Brainshark is an HR training platform that can quickly assess performance concerns so that knowledge gaps can be addressed. Features: . Virtual seminar rooms.

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10 Training Technology Tools

Ed App

Training Technology #9 – Brainshark. Brainshark is a training platform that can easily diagnose performance issues so you can address the gaps early. Brainshark also has a content creation tool that can help you author courses faster. The post 10 Training Technology Tools appeared first on EdApp Microlearning Blog.

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10 Web Hr Software

Ed App

Human Resources is a field that can benefit a lot from eLearning. Human Resources Elearning #4 – Apptivo. Human Resources Software Open Source #5 – Orange HRM. Online HR Platform #13 – Brainshark. Brainshark is an HR training platform that can quickly assess performance concerns so that knowledge gaps can be addressed.

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10 Training Software

Ed App

Training Software #2 – Brainshark. Brainshark is a training software that can easily diagnose performance issues so you can address knowledge gaps early on. Brainshark also has a content creation tool that can help you author courses faster. The post 10 Training Software appeared first on EdApp Microlearning Blog.