How to Run an Effective Multinational Course Pilot

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The CDC ran an effective multinational course pilot, thanks to ReviewLink™ online review tool. That’s awesome—and I wanted to hear about it at the 2015 Lectora® User Conference, so I attended Karen Ngowe’s breakout session.

In case you’re not familiar with ReviewLink, it’s a collaboration tool that is included with Lectora. You can use it to share courses for feedback with external reviewers, subject matter experts, and other stakeholders. At the CDC, Karen Ngowe used it to run an effective multinational course pilot (an official test of a course from start to finish).

One benefit of using ReviewLink for this was that it allows multiple reviewers to share their opinions, while keeping their comments hidden from each other. This eliminates the problem of “What page did they comment on?” and prevents one reviewer’s opinion from influencing another’s first impression of the course.

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Karen explains the keys to sanity during a multinational course pilot

According to Karen, there are several keys to sanity during a multinational course pilot:

• Don’t use the development copy of the course for the pilot—you will not be able to distinguish between pilot, SME, and developer comments.

• Do publish a NEW version of the course to ReviewLink that is ONLY for the pilot test—only pilot participant comments are collected.

• Do be sure to un-check the “Reviewers can see each other’s comments” option—prevents the pilot participants from influencing or being influenced.

• Do check this once the pilot is over and the comments are closed so that the SMEs can see all the comments per page.

• Don’t leave the pilot open for comments beyond the announced final date.

Karen also recommended providing a guidance document for reviewers, which gives them context for the course and need-to-know information, such as how much time it will take them to complete the course. That way, reviewers are prepared and can plan ahead.

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