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16 Metrics of Healthy Customer Service-Oriented Businesses: Part Two

Inkling

MAY 16, 2016

Last week, we published a blog that highlighted five metrics that leaders in QSR operations should reference when evaluating their business operations and employee performance. In today’s blog, we describe six metrics that can be used to evaluate the health of a business, specifically those in the hotel and hospitality segment.

Metrics

Metrics Customer Service Services Custom

Enterprise Content Sucks & You’re Not Doing Anything to Change It

Inkling

JUNE 29, 2016

There are numerous applications that help companies build glamourous websites, blogs, and newsfeeds that render beautifully on both desktops and mobile devices targeted to their customers, but why is this not the case with internal content? Wouldn’t employees be an internal customer? Delivering accessible content in real-time.

Enterprise

Enterprise Wiki Change Content

Inkling

16 Metrics of Healthy Customer Service-Oriented Businesses: Part Two

Enterprise Content Sucks & You’re Not Doing Anything to Change It

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