Skilful Minds

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Social Media Robots, Personas, and Narrative Gaps in Qualitative Research

Skilful Minds

Back in 2006 I read the following point on Hugh Mcleod's blog, Gapingvoid: "If people like buying your product, it’s because its story helps fill in the narrative gaps in their own lives." 152) rather than the conventional constructs related to demographics.

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Social Business, the Golden Rule, and Open Empathy Organization

Skilful Minds

I first took real notice of the term "social business" in a post early this year over at Peter Kim's blog. o technologies, especially social media, within corporate enterprises as employees, or outside them as customers.

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On the Roots of Social Computing

Skilful Minds

I recently received an invitation from Mads Soegaard, Editor-in-Chief at Interaction-Design.org to offer those who read this blog an early view of a new chapter on Social Computing in their encyclopedia.

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