boston Knowledge Work Related Topics 
Jay Cross
APRIL 6, 2013
Knowledge work has evolved into keeping up and taking advantage of connections. Post 1 People learn their jobs by doing their jobs. Effective managers make stretch. assignments and coach their team members. Experience is the teacher, and managers shape their teammembers’ experiences. We learn to do the job on the job.
Jay Cross
FEBRUARY 12, 2013
Work and learning have merged. Knowledge work has evolved into keeping up and taking advantage of connections. The world of business is undergoing a phase change. Earth-shattering forces snuck up on us when we weren’t looking, shifting major responsibilities from the institution to the individual.
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