Jay Cross

APRIL 6, 2013

Post 4 Formal learning includes courses, workshops, seminars, online learning and certification training. Learning expert Robert Brinkerhoff figures only about 15 percent of formal training lessons change behavior. Let them know you don’t expect them to train their people. Managers have to learn how to develop their people.

Social Networks 83

Social Networks Social Network Communities of Practice Lesson 83

Jay Cross

JUNE 21, 2012

Her manager had asked her to create a training course for the iPads they were buying. eLearning Guild has announced a Performance Support Symposium that will take place this fall in Boston. Neil Lasher getting high on sugar before moderating our panel session. Do you have a mobile solution? (If If not, you’re toast.). .

Diversity Training 67

Diversity Training Performance Support eLearning Guild Write Blog 67

Jay Cross

FEBRUARY 12, 2013

In the old days, work was mechanical; workers learned the skills and knowledge to do their jobs from training sessions and then performed their job function. Traditionally, training departments were designed for mechanical work processes. Training identified knowledge gaps and delivered courses to close them. Quite the contrary.

Diversity Training 95

Diversity Training Blended Learning Social Networks Performance Support 95