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Customer training: your ticket to stronger loyalty, retention, and brand advocacy

Docebo

Customer training examples. Customer training examples: onboarding, support, and more . According to the Extended Enterprise Learning 2020 research report from the Brandon Hall Group, more than half of organizations deliver learning to external, non-employee groups. What is customer training?

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Free learning & development webinars for September 2021

Limestone Learning

Join David Wentworth, Principal Learning Analyst at Brandon Hall Group, and Robert Gadd, President and Chief Strategist with OnPoint Digital as they look at how organizations can more effectively leverage mobile devices in their learning programs. few learning programs effectively leverage mobile learning.

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Converting In-person Training to Online Training

Litmos

Research from Brandon Hall Group shows that 96% of companies provide instructor-led training, and according to Training Industry , most learners say they prefer training that’s delivered in person. The surge in remote work this year has meant that many companies have had to reevaluate their L&D programs.

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How to Scale Your Learning Efforts While Improving the Learner Experience

Docebo

Let’s consider compliance training , for example. If learners are searching for insights on recent regulatory changes, that course won’t help them. David Wentworth, Principal Analyst, Brandon Hall Group. Employees and managers have less time than they’ve ever had to go search a catalog of content.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Machines as Curators

OpenSesame

In a recent OpenSesame webinar David Wentworth, Principal Learning Analyst at Brandon Hall Group, and Diane Haines, VP of Marketing for OpenSesame, revealed best practices on how to get started with artificial intelligence (AI) and machine learning to curate courses for your learners. say difficult to search, 20.1%

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Mobile Learning is On the Rise – Is Your Organization Ready?

OpenSesame

In Brandon Hall Group ’s Mobile Learning 2016 survey, 35% of organizations responded that “there is limited access to learning material via web browsers only”, while 25% of organizations responded that “there is no mobile interaction with learning at this time”. However, the majority of organizations do not support mobile learning.