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4 Ways to Improve Your Product Knowledge Training Programs

Infopro Learning

In addition, having the ability to answer any questions is critical to delivering quality customer service. Developing Role-based learning journeys is one easy way you can improve the quality of these programs. As we begin to move forward, many businesses have decided to adopt more flexible workplace models.

Knowledge 410
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Boosting Knowledge Retention with eLearning

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To have a successful business, it is essential to have a workforce that is properly trained and able to retain the knowledge they acquire. I n this article, we will discuss how eLearning can help boost knowledge retention for your business! This will help you to retain information and boost your Knowledge.

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Business Benefits of Customer Service Training Programs

Infopro Learning

But why are customer service training programs essential, and how can they benefit your business? While various elements go hand in hand in creating a successful business, customer service comes in centre-stage. Every interaction the company has with a customer (or potential customer) affects the business’ bottom line.

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Training Outsourcing for Increased Business Agility

Infopro Learning

Leaders today are looking for ways they can increase business agility. The recent pandemic caused businesses in every industry to make transformational changes to adapt to the disruptive business environment. Agility is a critical factor that impacts business success today. Quickly Fill Urgent Training Needs.

Outsource 419
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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Today businesses that provide quality customer experiences can set themselves apart from competitors and gain a more extensive base of loyal customers. Quality service is one of the critical factors today’s consumers consider before making a purchase. Solution Highlights. The process begins with in-depth planning.

Knowledge 380
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5 Steps to Create High Quality Custom eLearning Experience

Infopro Learning

In this article we will share with you 5 ways you can improve the quality and effectiveness of your custom eLearning programs. Developing different personalized learning paths for employees in different roles or who have different experience levels can improve the quality and relevance of your training programs.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.