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Learning Pool makes strategic US appointment to its leadership team

Learning Pool

Harper takes up this role following the recent acquisition of True Office Learning , a US-based eLearning and analytics company, where she was Director of Compliance Insights and Strategy for 3 years. She brings extensive experience in leading compliance and ethics programs, driving product strategy and providing industry thought leadership.

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Learning Pool Agrees to a Strategic Investment From Marlin Equity Partners

Learning Pool

The company has also been at the forefront of launching next-generation learning technology products and has received multiple awards for outstanding customer service. John Dolan, Managing Director, Cardinal Capital Group said: “Learning Pool has been a great growth story for CCI. public-sector customers. Picture detail.

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Clueless United Airlines Breaks Customer Service

Jay Cross

Silly me, my form-filler had put in California but United wanted CA. I was incensed by the shoddy service. I ask for the email address of the CEO or marketing director. I wish these characters had to compete for customers rather than ride their franchises. It’s an international flight. Did I have any baggage?

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Business Impact of Learning: What is Customer Experience Worth to You?

Talented Learning

Recently while traveling in Santa Barbara, California, we visited two high-end wineries with friends. In both cases, employee learning directly influenced our customer experience. Worse, our California companions vowed never to recommend this winery to others. The following story from my personal life is a good example.

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Putting People First

CLO Magazine

Inspired and motivated, Kaplan went on to attend Stanford University, where he earned a bachelor’s degree in international relations and a master’s in international policy, followed by an MBA from the University of California Berkeley’s Haas School of Business. “I history in several California schools. The Road to L&D.

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Jay Cross – Crystal Balling with Learnnovators

Learnnovators

Berkeley is the birthplace of the cyclotron, California cuisine , and custom coffee roasting in the United States. He distills lessons from cognitive science, social networking, business strategy, futures research, and psychology to boost sales, improve customer service, and spark innovation. What are the trends?

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JAY CROSS – CRYSTAL BALLING WITH LEARNNOVATORS

Learnnovators

Berkeley is the birthplace of the cyclotron, California cuisine , and custom coffee roasting in the United States. He distills lessons from cognitive science, social networking, business strategy, futures research, and psychology to boost sales, improve customer service, and spark innovation. What are the trends?