Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team
CLO Magazine
SEPTEMBER 9, 2019
He worked his way up from aspiring academic to public school teacher to corporate instructional designer and eventually into the top learning job at Discover Financial Services, a Chicago-area firm with 17,000 employees. What he did in response catapulted his career forward and led to some of the learning organization’s greatest successes.
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