Conversion problems with Powerpoint to Captivate 2019
I am starting to use the new 2019 Captivate and doing a project from powerpoint 2016. Fist I got the message “file may be damaged” Restarted computer and tried again. Says importing PowerPoint Project: parsing Powerpoint project 0%. 30 min later unchanged.Program quit a couple of times and report sent to APPLE. I am using the iMac with the latest version with 32 G ram and i7 processor. Powerpoint conversions I did with earlier version of Captivate was not a problem except to alter some items in the Imanifest text file for the LMS I use. The Powerpoint file was a PPTX and converted by Captivate to PPT.
I am open for suggestions.
Hi,
Can you please launch Captivate and go to the Help menu -> About Adobe Captivate and confirm the point version? May I know the PowerPoint version you are using? Also confirm if the PPT with which you are facing the issue is saved on the local drive Or on network/shared drive?
You may try to copy all the slides and paste it in a new Presentation and then try to create a project from a newly created presentation and see if that makes any difference.
Regards,
Ajit
Captivate 2019 was working fine yesterday importing PP’T files. Today not so much. The program hangs up, and I have to use the task manager to close it. I’ve uninstalled and reinstalled. The PPT parsing issue is real, and I’m on a deadline!
Captivate 2019 was fine yesterday with PPT files but will not open/parse the same ppt files today that I did yesterday. The program just hangs up and I have to go into task manager to close it. Only thing I did at some point yesterday evening was download the latest update.
I am experiencing the exact same problem with Captivate 2019 and Powerpoint 2016. I have tried creating new PPT files, but the result is the same each time
Laurie
Creating a new one was the same result. Captivate hangs and becomes unresponsive. Part of this was created with Presentation media for background and animation. The presentation has over 100 slides with animations.
Attachment 
Hi,
Are you facing the issue with the specific PPT file ? Have you tested with other PPT files?
If it is with the specific PPT file, you may try to copy all the slides and paste it in a new Presentation and then try to create a project from a newly created presentation and see if that makes any difference.
Regards,
Ajit
Same thing here. I’ve uninstalled Captivate and done a clean install. Tried opening PPT that I could open yesterday but cannot today. This is very weird and off-putting.
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