Trending Sources

Performance Support: Gimme Three Clicks!

Living in Learning

70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of needCritical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology.

Performance Support: Just Gimme Three Clicks!

Living in Learning

70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of needCritical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology.

The Evolving Face of Embedded Performance Support

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. How are embedded performance support solutions being used in workplaces around the world? Videos. Tools.

Performance Support Goes to the Oscars

Allison Rossett

Thus, mobile performance support is particularly valuable for a fast-paced industry like retail, where products and fashion change with the seasons, and where store employee turnover can be as high as 67%, according to a 2012 Hay Group report. How can a retailer use mobile performance support to deliver business impact? Screens are small and content is long.

Learning Insights Guide 2017: Progress with Purpose

PERFORMANCE – BETWEEN. changes and our learners bring different habits and expectations to work, our roles. must change to deliver what they need. Matt Johnson Global Managing Director Kineo 5Learning Insights 2017 Learning Insights 2017 6 Introduction Some things will never change. But some things do change – and have. managing a large-scale change program.

The Changing Face of Corporate L&D

Learnnovators

THE QUOTE: “ Learning & Development needs a makeover…It’s time for a change.” – Clark Quinn. However, after reviewing our many years of work, we realise today that training in isolation is rarely the RIGHT answer for most performance problems, since performance-related issues could find roots in numerous other aspects in the workplace. The result? What is the future?

Change 124

Fixing Performance Should Trump Training as a Priority

Living in Learning

Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget training”; rather, I’m suggesting that closing the performance gap should be FIRST PRIORITY. Designing and building an asset to support performance at the Point-of-Work is actually one of the first […].

Fixing Performance Should Trump Training as a Priority

Living in Learning

Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget training”; rather, I’m suggesting that closing the performance gap should be FIRST PRIORITY. Designing and building an asset to support performance at the Point-of-Work is actually one of the first […].

Managing Change or Leading Change: Does It Matter?

Living in Learning

Leading Change to full adoption implies that we not only manage Change to deployment, we must continue to lead Change through implementation.and beyond to the desired goal of full adoption.

Adopt 35

4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]

as a result of high performance in pre-management. positions result in ‘accidental’ managers who are ill- equipped to perform successfully in their new role.” in the seat, driving performance gaps and employee. people manager can improve employee performance. effective training and support. OUTCOMES What specific changes will lead to an. Our experience.

Managing Change or Leading Change: Does It Matter?

Living in Learning

Leading Change to full adoption implies that we not only manage Change to deployment, we must continue to lead Change through implementation.and beyond to the desired goal of full adoption.

Adopt 35

The changing skill set of the learning professional

Clive on Learning

These could be physical skills – our ability to knit jumpers, drive vehicles, perform gymnastics, play the violin, cook tasty food, swim or make beautiful furniture. Or they could be cognitive – our ability to write poetry, perform mental arithmetic, fix faulty equipment, solve crossword puzzles or program computers. What's changing? Skills define us. Not convinced?

Skills 176

How to Improve Learning Outcomes With Performance Support

Social Learning

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Build performance support into every blended learning effort. So, managers say they need to be trained again.

The change is here

Clark Quinn

For a number of years now (at least six ), I’ve been beating the drum about the need for organizations to be prepared to address change. Now we’re seeing the evidence that the change has arrived. L&D could be leading using performance data captured through the ExperienceAPI, and facilitating the culture shift in courses and developing coaching. Are you ready?

Selling Performance Support In-House

Living in Learning

Integrating Performance Support (PS) as part of a corporate learning strategy is one of the toughest sales we will ever have to make. Change Leadership Continuous Learning EPSS Learning @ the Point of Work Performer Support Sustained Capability informal learning integrating performance support just in time learning at point of work learning strategy LinkedIn performance support performer support PSO training versus knowledgeThe advent of Experience API [a.k.a. to a more urgent dialog of "Why didn't we see this coming?"

Performance Consultant Lives Matter!

Living in Learning

What follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline. EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capabilityNo instructional designers were harmed during this transition, but I must confess to scaring the crap out of number of them.

Performance Consultant Lives Matter!

Living in Learning

What follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline. EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capabilityNo instructional designers were harmed during this transition, but I must confess to scaring the crap out of number of them.

#LSCON performance support panel

Challenge to Learn

Panel about performance support. it is about changing behavior, in the workplace, by using context and without interfering in the work. They were in agreement most of the time. Here is my mindmap. e-Learning

When It Comes To Performance Support, The Cloud Changes Everything

Xyleme

Post Type: Blog post. I am incredibly excited to announce that yesterday afternoon, at the Bersin by Deloitte research conference, IMPACT 2013: The Business of Talent, Xyleme was recognized for winning the prestigious WhatWorks® Award in the Delivering Innovation category. read more. Cloud

Driving Performance with Extended Blend

Living in Learning

AGILE Change Leadership Discovery & Consulting EPSS Learning Ecosystems Learning Readiness Assessment Performer Support Sustained Capability Technology EPS extended blend holistic discovery performance paradigm point of work sustainabilityWhatever flavor of the day training may take; it’s still training.

JIT Performance Support Mobile App Development

Upside Learning

I mentioned before in one of my posts about the growing use of smart phones application as a form of Just-in-Time performance support; as mentioned before ; I feel eventually technology will enable individuals and not just companies/departments to deliver applications. When developing applications for just-in-time performance support, here are some items I keep on my checklist.

5 Mobile Learning Trends: How M-LearningIs Changing the Workplace

Origin Learning

Be it preparing for an interview or gathering the relevant statistics on the way to a meeting, mobiles have become tools of providing ubiquitous support, especially for accessing bite-sized information. Performance support. Mobile devices are justifying the term ‘performance support’like never before. Service support. Videos. Informal social learning.

The Changing Face of Work and Workplace Learning

Learnnovators

Technology has brought about unprecedented changes at a pace that is challenging all notions of flexibility and adaptability. On March 1, 2011, IBM announced the IBM SmartCloud framework to support Smarter Planet.” Workplaces will become communities – This change is likely to be more subtle. The role of the CLO will be to drive this change NOW! Utopian?

5 ways elearning can support business change

Sponge UK

How well does your organisation deal with change? Increasingly, the degree to which businesses can adapt positively and quickly to change is driving their success. Rapid pace “Change is inevitable. Change is constant.” In our world, it is not just the level of change, but the rapid pace of change, that is defining. We may just outdo the Victorians.

How Point-of-Work Shapes Effective Change

Living in Learning

I've decided the chase is too narrow, and it’s not about the PS rabbit, it’s about shaping Change around a Performance Paradigm.maybe performance support is needed.maybe not. Change Leadership Discovery & Consulting EPS readiness assessment Learning Ecosystems Learning Readiness Assessment Performance Support Performer Support Sustained Capability TechnologyAfter over twelve years of chasing the PS rabbit I have a confession to make.I'm m done chasing PS…directly.

How Point-of-Work Shapes Effective Change

Living in Learning

I've decided the chase is too narrow, and it’s not about the PS rabbit, it’s about shaping Change around a Performance Paradigm.maybe performance support is needed.maybe not. Change Leadership Discovery & Consulting EPS readiness assessment Learning Ecosystems Learning Readiness Assessment Performance Support Performer Support Sustained Capability TechnologyAfter over twelve years of chasing the PS rabbit I have a confession to make.I'm m done chasing PS…directly.

Evolving ISD Adoption for a Performance Paradigm

Living in Learning

What if the "I" in "Instructional Systems Design" was changed to "Intentional Systems Design"? 70:20:10 AGILE Continuous Learning Discovery & Consulting EPSS Learning Ecosystems MOOCs Performer Support Sustained CapabilityAm I suggesting the application of lipstick on the traditional ISD pig, or something radically different? We need core ISD expertise reshaped with the "Intent" to drive sustained workforce capability beyond the classroom to a new ground zero – the Point-of Work.

Adopt 69

Performance support “hearts” training and vice versa

Allison Rossett

In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support. More recently, I wrote another, this one called Handbook for Job Aids and Performance Support. This thing I have with performance support (PS) is a long-term relationship. Would the savvy ones have reason to turn to performance support?

Becoming a Social Business – Beyond Culture Change

Learnnovators

We have become accustomed to blaming the culture of an organization for the failure of any initiative, and more so when the change calls for redefining and re-imagining how people work and interact. No matter how hard we try to change the culture – and I do believe that leaders and managers are trying – the discourse we use lets us down. These concepts are fundamentally opposed to the principle and values that support cooperation and collaboration – the pillars of social business and authentic communities. ” ~ Steve Denning. Our words define our worldview.

Evolving ISD Adoption for a Performance Paradigm

Living in Learning

What if the "I" in "Instructional Systems Design" was changed to "Intentional Systems Design"? 70:20:10 AGILE Continuous Learning Discovery & Consulting EPSS Learning Ecosystems MOOCs Performer Support Sustained CapabilityAm I suggesting the application of lipstick on the traditional ISD pig, or something radically different? We need core ISD expertise reshaped with the "Intent" to drive sustained workforce capability beyond the classroom to a new ground zero – the Point-of Work.

Adopt 59

Performance Support and Our New Content Habits by Ian Huckabee

Learning Solutions Magazine

Performance support clearly benefits from technological change. personalized learning experiences and for support to fill gaps in that content. performance. support integrated with training initiatives and support the huge range of learners’ devices? Emerging Topics Management Performance Support Training StrategiesOur new mobility creates demand for shorter. content and. Can learning departments keep. Here are some thoughts. meeting this challenge.

The State of Instructional Design

Tom Spiglanin

1 The conversation was generally about how we have all been committed to changing the practice of L&D for years, yet we were having much the same conversation all over again. Unfortunately, the workplace and its workers are changing rapidly. For a more humorous look at L&D response to change, see Jane Bozarth ‘s Pinterest board on the subject. If I had a hammer.

MOOCs and Performance Support

Your Training Edge

A combination of knowledge transfer and performance support. Performance support is just-in-time learning that puts the knowledge employees need in their hands exactly at the moment they need it—not before (when they are unlikely to remember it), not after (when it is no longer useful), but right then and there. Performance support can take many forms: the quintessential types are checklists and other job aids, but in its broadest definition, performance support can include apps, YouTube videos, wikis and other knowledge bases, and even other people.

Heading towards high performance

Performance Learning Productivity

Charles is a co-founder of the 70:20:10 Institute , as well as a leading thinker and practitioner in learning, development and performance”. How technology has changed business forever As we enter uncertain global times, never before has technology played such a key role in our lives, whether it’s at home, on the move or in the workplace. In today’s world we can have both.

Chief Capability Officer (CCO) Seeks a New Home

Living in Learning

Having been in L&D for many years in virtually every role from road warrior sales trainer to multiple leadership positions, I have been an advocate of the premise that Training Drives Performance. After drinking the Kool-Aid of a Performance Paradigm about ten years ago, I have become more convinced than ever that Training Does NOT Drive Performance – It Drives Potential. And why not, it’s promoted in both scope and charter of the typical L&D mission?

Sales 47

Chief Capability Officer (CCO) Seeks a New Home

Living in Learning

Having been in L&D for many years in virtually every role from road warrior sales trainer to multiple leadership positions, I have been an advocate of the premise that Training Drives Performance. After drinking the Kool-Aid of a Performance Paradigm about ten years ago, I have become more convinced than ever that Training Does NOT Drive Performance – It Drives Potential. And why not, it’s promoted in both scope and charter of the typical L&D mission?

Sales 47