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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. They ensure customer satisfaction, loyalty, and retention. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. But you can’t rely only on that.

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Unleash Sales Excellence through Transformational Coaching

PDG

Coaching Unleash Sales Excellence through Transformational Coaching April 10, 2024 – 6 min read In the 20+ years of helping life sciences sales teams perform better, we’ve gained an in-depth understanding of the unique demands of the sales process. Coaching with excellence is a real game-changer.

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The Differences Between Sales Training and Sales Coaching in Life Sciences

PDG

Coaching The Differences Between Sales Training and Sales Coaching in Life Sciences February 27, 2024 – 6 min read The terms “sales training” and “sales coaching” are sometimes used interchangeably, leading to a misconception that they serve the same purpose. The same is true for top sales reps.

Sales 59
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Leadership Coaching for Executives through Mentoring

Chronus

That’s where leadership coaching comes in. Effective executives are crucial for organizational success, and leadership coaching ensures quality leadership isn’t left to chance. Mentoring can play a vital role in leadership coaching, as a personalized way to support leaders and help them develop.

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The REAL Sales Approach: Elevating Sales through Continuity

Infopro Learning

Sales should be dynamic, meaning demand adjustments must be made to accommodate market shifts and evolving customer requirements. Your sales approach is a continuous journey that needs to adapt to changes in your industry, product offerings, and customer requirements. The heart of any business is found in its sales.

Sales 221
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Using the power of peer coaching to enhance leadership and organizational empathy

CLO Magazine

There are multiple global events impacting the workforce’s intellectual and emotional ability to perform successfully. In addition, employees are craving employer-supported mental health and lifestyle balance. Trauma, isolation, mental health and disengagement create a need for empathetic support.

Coaching 101
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New Research Unveils the Impact and Dynamics of Sales Coaching in Life Sciences

PDG

Coaching New Research Unveils the Impact and Dynamics of Sales Coaching in Life Sciences February 6, 2024 – 5 min read In the rapidly evolving, competitive life sciences sector, effective sales coaching has surfaced as key to enhancing team performance.