Jay Cross

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The Designer’s Toolbox

Jay Cross

We’re software nerds, change agents, standards developers, experience designers, game developers, and problem solvers. “Knowledge games are models of business scenarios, environments and interactions. ” Cognitive Apprenticeship. ” Cognitive Apprenticeship. Gamestorming. Be fast, not right.

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The User Illusion

Jay Cross

Ref: The Inner Game of Tennis. Inside us, in the person who carries consciousness around, cognitive and mental processes take place that are far richer than consciousness can know or describe. Training creates a quantity of automatic skills that can be applied without the need for awareness that they are being so used.

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Decisions, decisions. Business decisions.

Jay Cross

In knowledge work, overwork leads to stress and a reduction in cognitive acumen. Leaders want to field a team that’s in the game and ahead of the crowd. We recently toured a corporate headquarters where staying late at work was prized by managers. Executive management. Top management is led by what creates value for stakeholders.

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A day with Dave Snowden

Jay Cross

For the real deal, visit the site of Dave’s company, Cognitive Edge. Dave clarified what comes next, something he calls the era of cognition and complexity. “the magic roundabout&# CAS with distributed cognition. Soccer is a game for thugs played by gentlemen. Rugby is a game for gentlemen played by thugs.

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2008 in retrospect

Jay Cross

Hierarchies are like the children’s game of telephone, where a message is whispered from one person to the next, becoming unintelligible in the process. Its dimensions are emotional, cognitive, physical, sensory, and social. Beta empowers the customer to decide what’s good enough. Nothing’s set in stone. Nothing is absolute.

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Informal Learning – the other 80%

Jay Cross

The interoperability made possible by Web services standards, both.NET and J2EE, changes the game. is a cognitive scientist and managing director of Ottersurf Labs, www.ottersurf.com. [6] At one time, functions like these would have been impossible or at least prohibitively costly to contemplate. 5] Clark Quinn, Ph.