Connect Thinking

APRIL 21, 2012

Recently I’ve had the privilege to work with an organisation who is implementing a well known work-based collaboration application for customer data management. I love collaboration platforms. How do we prepare staff for work-based collaboration tools? Every entry is shared and seen by others many times a day.

Collaboration 111

Collaboration Tools Reputation Twitter 111

Connect Thinking

DECEMBER 7, 2012

However, without the opportunity to research, experiment, share, collaborate and reflect, many of us will continue to do the same less effective task again and again. This can be done by formalising time to learn, or by giving staff skills in researching and collaborating more effectively with the time they have (refer to point 5).

Learning 171

Learning Roles Strategy Collaboration 171

Connect Thinking

FEBRUARY 14, 2012

It my be social media for project team sharing and collaboration, or a video library to manage expert knowledge. All six elements in the figure below need to be addressed for a strategy to succeed. Your first priority solution may not necessarily be a LMS for e-learning courses. Be sure of your strategic priorities.

Learning Strategy 209

Learning Strategy Strategy Social Networks Brandon Hall 209

Connect Thinking

MAY 26, 2012

Reward behaviours of sharing and collaboration. Support skill development through challenge, reflection and manager conversation. Facilitate learning transfer through communication with managers. Support skill development through immediate feedback. Use technology to enhance and enable learning.

Blended Learning 182

Blended Learning Learning Conversation Guide 182

Connect Thinking

APRIL 6, 2012

This is why I so favour facilitated virtual classroom (webinar) for learning, sharing and collaboration. I am personally very concerned about the ‘one size fits all’ approach of typical e-learning courseware for training staff on soft skills – skills that are associated with ambiguity and bias.

Virtual Classroom 166

Virtual Classroom Courseware Social Media Simulations 166

Connect Thinking

JULY 21, 2012

A Code that welcomes collaboration between client and provider, and provides a process if the customer’s experience is not favourable. I think the industry needs a voluntary Code of Practice that outlines guarantees in quality, confidentiality and copyright.

Compliance Training 180

Compliance Training Agile LMS Confidentiality 180

Connect Thinking

JULY 21, 2012

A Code that welcomes collaboration between client and provider, and provides a process if the customer’s experience is not favourable. I think the industry needs a voluntary Code of Practice that outlines guarantees in quality, confidentiality and copyright.

Compliance Training 180

Compliance Training Agile LMS Confidentiality 180