Skilful Minds

AUGUST 27, 2009

To get to the main point quickly, let's do what few people offering thoughts about collaboration actually do. First off, collaboration isn't just about people sharing information to achieve common goals. Collaboration is about people working with other people to achieve common goals. Let's explicitly discuss what it is.

Social Networks 78

Social Networks Collaboration Enterprise 2.0 Social 78

Skilful Minds

JULY 7, 2009

Shared experience, not just shared information, is fundamental to the social networks underlying collaboration and innovation. Comfort with one another is needed to develop a shared experience that encourages the open sharing of information. It is especially important to multichannel collaboration.

Social Networks 53

Social Networks Collaboration Social Business 53

Skilful Minds

AUGUST 19, 2009

Health care is increasingly gaining attention as an area in which innovation involves informal learning, and many of the other topics that go along with using Web 2.0 to engage people.

Informal Learning 41

Informal Learning Informal Innovation Web 41

Skilful Minds

APRIL 30, 2013

Common wisdom among thought leaders who examine learning in organizations notes that most of the learning that occurs is done informally, or socially. However, informal learning has its own limitations that we all need to keep in mind as we think through the ways in which it adds value to business processes.

Business 68

Business Learning 2.0 Social Learning Social 68

Skilful Minds

AUGUST 10, 2009

When a learning architecture supports all types of learning along the range of formal, non-formal, and informal experiences, it simply means that small chunks of formal learning are available as resources for non-formal and informal learning. Tags: Change Management Collaboration Enterprise 2.0 e-Learning 2.0 e-Learning 2.0

Enterprise 2.0 49

Enterprise 2.0 Social eLearning 2.0 Business 49

Skilful Minds

JUNE 24, 2010

Consequently, we now see social media monitoring companies merging with text analytics companies to bundle their service offerings to fine tune their ability to monitor a customer's activity and online influence, tracking that information to the workflows of marketing, sales, customer support, or operations in near real time.

Analytics 69

Analytics Enterprise 2.0 Social Media Enterprise 69

Skilful Minds

SEPTEMBER 28, 2011

As Jay Cross recently noted, people learning at work rely on social, or informal learning, around 80% of the time. There is nothing like an exception to the way things are done to highlight the need to increase knowledge sharing, especially if the exception is one instance of a pattern that results in bad experiences for customers.

Social 70

Social Pattern Enterprise Social Learning 70