From the Coleface

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Spot the difference? Corporate L&D versus Office Canteen

From the Coleface

Marketing: How do we position and communicate the canteen so that it’s competitive against any local sandwich shops or restaurants? Marketing: How do we position and communicate the canteen so that it’s competitive against any local sandwich shops or restaurants? How do we reward loyal customers and advocates?

Metrics 130
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Chat GPT kills formal learning?

From the Coleface

Tailored learning: effective performance consulting should lead to a clear and well communicated context for a personalised, formal learning experience and call to action. Learning experience: formal learning is more that information, it should be engaging, varied and memorable.

Long Tail 130
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Five ingredients for compliance e-learning excellence

From the Coleface

Several entries successfully boiled the underpinning policies down to just a few key messages which could then be communicated in engaging ways. Once you have defined the key messages about how you want people to behave, think about it as a communications campaign. Make the learning part of a campaign. accountancy e-learning legal'

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What can L&D learn from marketing?

From the Coleface

Although Marketing and L&D departments tend to attract different types of people, in essence both roles involve communicating in a way that is designed to change people’s behaviour. Think about your internal brand and how each piece of communication sent out to learners and other stakeholders conveys your brand.

Market 124
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Subject matter experts – time for a re-brand?

From the Coleface

If using e-learning to meet a legal or regulatory need, an organisation needs someone to take responsibility for the messages communicated. External compliance probably represents the majority of e-learning ever commissioned.

Expert 100
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Say “cheese” for social networking

From the Coleface

As staff all have profiles on the portal, we communicated the expectation that people would post a photo of themselves on their profile…it makes communication feel a whole lot less impersonal that email. Part of the technology of the portal allows social networking e.g. forums.

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Balancing the tangible with the intangible in e-learning

From the Coleface

The designer of the course ascribed this success to it being a “bog standard e-learning course, but well communicated” So how come this e-learning was so successful? They think the business would far rather they spent their money on something tangible rather than the softer process of communication (which also ties up their time).

Adoption 100