Jay Cross

FEBRUARY 3, 2013

Communications: conversations. danah boyd opened ASTD TechKnowledge 2013 with a keynote on teenagers, networks, and work in the 21st century. danah has been studying teenagers for a decade. She reminds me of Temple Grandin, the autistic horse whisperer who looks at the world from the animals’ perspective. Dynamic linking. Acknowledgement.

Social Networks 59

Social Networks Mashups Mash-up Social Network 59

Jay Cross

JULY 29, 2012

Perhaps more importantly, it communicates to engineers that they are trusted. Marissa reinforced my belief that if you want to work smart, work with smart people. Google’s 20% rule has yielded half of their new products. Also, don’t kill no-go projects; morph them into something else.

Yahoo 60

Yahoo Course Lecture Google 60

Jay Cross

AUGUST 30, 2011

Blaming organizational problems on corporate culture is like saying something’s a communications problem: it doesn’t get you anywhere. Don’t let the sound of your own wheels drive you crazy. The purpose of business is business. These days the goal is often to become a responsive, real-time business.

Business 41

Business Sound Conversation Culture 41

Jay Cross

JUNE 13, 2012

The month-long event is appropriate for decision-makers, designers, CLOs, innovation leaders, managers of communications, and others who want to accelerate learning in their organization. Network socially with Socialcast, Buddypress, GoToMeeting, Google+. Become a Performance Ninja. This is the alpha version of this workshop.

Informal Learning 66

Informal Learning Informal Communities of Practice Learning 66

Jay Cross

NOVEMBER 22, 2013

He would also have endorsed Doris Drucker’s thought that the so-called Information Revolution is not really about information or even communication. Is this the best the human race can do? It’s a much bigger idea. It’s about human behavior and human values."

Management 38

Management Forum Behavior Leadership 38

Jay Cross

MARCH 6, 2012

develop and communicate the blueprint and timetable for change. equip the learning & development staff with skills of performance consulting, business analysis, community- building, collaboration, and social media. articulate the vision and value of Working Smarter to executive management.

Corporate Learning 75

Corporate Learning Social Networks Case Study Taxonomy 75

Jay Cross

OCTOBER 13, 2012

In case you missed it, growth of communications technology, deflation of Moore’s Law. Stephen Pinker read pages from Angels of our Better Nature for half an hour. Pity I already read the book. Ray Kurzweil , recipient of 19 honorary doctorates, told the old Singularity story. These lead to the Law of Accelerating Change.

Wikipedia 50

Wikipedia Brain Pattern Learning Styles 50

Jay Cross

DECEMBER 7, 2009

Twenty years ago, colleagues at far-flung enterprises communicated by phone, mail and fax. Communications from one medium are often incompatible with another. For example, bloggers may not communicate well with IM users. Organizations have woken up to the power of people working together. The world moved at a slower pace.

Social Networks 40

Social Networks Wiki IBM Metrics 40

Jay Cross

MAY 1, 2012

People communicate with texts, Tweets, iPhones, email, and blogs in their personal lives, and expect to be able to do so at work. The tools for building and sustaining networks are at hand and are dirt cheap. We used to think that knowledge resided in people heads. Today most of us believe the knowledge resides in networks.

Social Networks 62

Social Networks MySpace Social Network Ratio 62

Jay Cross

DECEMBER 4, 2008

Communication and mobility. Communication is fun. Strong ties are not communication-rich.). More than half. teaching has not changed; learning has changed. Norbert Bolz , celebrity professor. From knowledge management to identity management. Serious play. Paradise of work. Self design. Ego casting. Identity management.

Open 36

Open Elluminate Online Technorati 36

Jay Cross

JANUARY 20, 2013

The same scythe cuts throats in the music business, book business, manufacturing, retail, commodity businesses, newspapers, service, communications, and anything else that can be automated or outsourced. If this can happen, anything can happen. Incredibly so.

Google 46

Google Stock Internationalization Outsource 46

Jay Cross

APRIL 29, 2015

Excited about the new communication tool, we actually started our first blog somewhat ambitiously in 2002 as an experiment lead by informal learning guru Jay Cross and Learning Circuits editor Ryann Ellis. We were web and network enthusiasts; that’s how we got here.

ASTD 36

ASTD Reputation Lecture Blogging 36

Jay Cross

JANUARY 28, 2011

They are social network companies like Socialcast and Jive, content management firms like Xyleme, communications platforms like Citrix and Skype, social business advisors like Dachis and Altimeter, web 2.0 Most of the vendors I’m betting on today don’t think of themselves as learning technology companies at all.

Social Networks 66

Social Networks Jive Diigo Blended Learning 66

Jay Cross

NOVEMBER 16, 2010

As Meher Baba said, “Love is essentially self-communicative. Since Ram Dass no longer travels and lectures, your help is crucial. Think of this as a viral marketing campaign for love. Those who do not have it ‘catch’ it from those who have it … True love is unconquerable and irresistible.”.

PDF 55

PDF Streaming iPad Lecture 55

Jay Cross

OCTOBER 18, 2010

As the pieces of companies become densely interconnected, the differences between knowledge management, training, collaborative learning, organization development, internal communication, and social networking fade away. What can you achieve with this book?

Social Networks 48

Social Networks Social Network iPad Upgrade 48

Jay Cross

MARCH 21, 2015

Use Twitter as a backchannel for communications. Don’t spend time talking about ideas or initiatives you know you won’t take action on. Good practices: Appoint a recorder. Collaboration rules. Perhaps sit in a circle — or stand up! Diversity is good. Encourage it. Solve the problem before departing. Leave as soon as the problem is solved.

Knowledge Worker 36

Knowledge Worker Examples Sample Problem 36

Jay Cross

MARCH 19, 2012

Railroads and communications links span the globe. In a complex, networked environment the lines of communication are no longer clear and the walls between the workers and the outside world are porous. A little training went on, but there still weren’t any trainers. Fast forward to the 20th century. The pace of progress is unrelenting.

Authoring Tools 46

Authoring Tools CD-ROM Compliance Training DDI 46

Jay Cross

SEPTEMBER 6, 2010

After 30 minutes of looking, I have not been able to find a way to communicate with Ning’s billing department. When I sign into the Ning site, the first thing I encounter is a page asking me to select a pricing plan. This page should include an option to cancel a site. No button, no email address, no instructions on how to depart.

Ning 50

Ning Network Site Offline 50

Jay Cross

MARCH 27, 2009

Lately, I’ve been thinking we’re ready to pull down the silos housing, respectively, Training, CLO, KM, OD, and Corporate Communications. Therefore, make sure to only give your rookies the password. Often, marketing would be lumped in, too.

Knowledge Management 36

Knowledge Management KM Knowledge Management 36

Jay Cross

SEPTEMBER 15, 2010

Illich wrote, “Computers are doing to communication what fences did to pastures and cars did to streets.” If you are thinking a year ahead, sow seed. If you are thinking ten years ahead, plant a tree. If you are thing one hundreds years ahead, educate the people. Illich was not a fan of IT. Were he alive today, he’d probably dig DIY like.

OER 43

OER Learning Objects Security Photo 43

Jay Cross

SEPTEMBER 15, 2010

Ivan Illich wrote, “Computers are doing to communication what fences did to pastures and cars did to streets.” If you are thinking a year ahead, sow seed. If you are thinking ten years ahead, plant a tree. If you are thing one hundreds years ahead, educate the people. Illich was not a fan of IT.

Learning Objects 47

Learning Objects Security Photo Internationalization 47

Jay Cross

JUNE 21, 2012

Content, communicate, computer, capture). And Clark’s presentation was the best advice I’ve heard on mLearning. Consider these five things when augmenting our limited brains wherever we are: How does your mobile device make you smarter? Anything but a course. Courses are for optimal execution. Where’s the business need?

Diversity Training 67

Diversity Training Performance Support eLearning Guild Write Blog 67

Jay Cross

JUNE 27, 2011

This is analogous to people twenty years ago saying “It’s a communications problem.&# Trendy = Everyone seem to be repeating the mantra that context is everything. It’s said so often it has lost all meaning. At the heart of it, everything is. Similarly, without context, there is no meaning. That’s just my opinion.

Conversation 37

Conversation Reference Teach Instructional 37

Jay Cross

MARCH 20, 2011

7 Shifts: The Future of Social Media and Internal Communications - Ross Dawson , August 31, 2010. The Glass Box And The Commonplace Book - Steven Berlin Johnson , April 23, 2010. The connected company - Dave Gray , February 8, 2011. Using Twitter in a face-to-face Workshop - Social Media for Working & Learning , May 2, 2010.

Enterprise 2.0 51

Enterprise 2.0 Social Networks Wiki Social Media 51

Jay Cross

JANUARY 25, 2013

The young man understood some of the language of each community, because his easily teaching was from the women who had married into his community. He could therefore show respect when he went into each different community.

Social Networks 38

Social Networks Social Network Community Virtual World 38

Jay Cross

NOVEMBER 25, 2011

How governments research and communicate about the future - Ross Dawson , November 7, 2011. Race Against the Machine - Irving Wladawsky-Berger , November 12, 2011. A new social contract for creative work - Harold Jarche , November 13, 2011. Engagement and Motivation in MOOCs - Stephen Downes: Half an Hour , November 22, 2011.

Cognitive 62

Cognitive Social Networks Social Media Network 62

Jay Cross

APRIL 10, 2010

Their members communicate in language that is natural, open, honest, direct, funny and often shocking. Through the Internet, people are discovering and inventing new ways to share relevant knowledge with blinding speed. As a direct result, markets are getting smarter—and getting smarter faster than most companies.

Confluence 65

Confluence Jive Enterprise 2.0 Xyleme 65

Jay Cross

FEBRUARY 15, 2012

Students learn not only about exponentially accelerating technologies such as DNA sequencing, communication, nanotech and AI, but about the interplay among them that will lead to “manifold intertwined technological revolutions.”. Here’s Ray Kurzweil , the popularizer of the concept of singularity and the “Law of Accelerating Returns:”.

Movie 43

Movie Director Brain Innovation 43

Jay Cross

AUGUST 7, 2009

A modern learning ecology embraces departments and disciplines that were once considered separate functions: training, independent study, collaboration, knowledge management, corporate communications, organizational development, communities of practice, leadership development, expertise location and social media.

Learning 2.0 75

Learning 2.0 Informal Learning Informal Cognitive 75

Jay Cross

JUNE 17, 2013

A Workscape is a metaphorical space.

Mash-up 65

Mash-up Mashups Virtual World Stock 65

Jay Cross

FEBRUARY 27, 2009

This material will join the repository of problem-solving stuff I’m assembling at jaycross.com. Concordance ( learn more ). These are the 100 most frequently used words in this book.

Free 36

Free eLearning Strategy Corporate eLearning eLearning 36

Jay Cross

SEPTEMBER 29, 2008

They also found MBAs lacking in critical and creative thinking, as well as communication skills. Datar and Garvin heard recruiters asking for more soft skills such as self-awareness and the capacity for introspection and empathy. HBS Dean Jay Light said, “Throughout our history, we’ve had periods of frank self-reflection.

Consulting 36

Consulting Association Report Leadership 36

Jay Cross

SEPTEMBER 9, 2008

It can only be communicated by a faculty whose members themselves wear their learning with imagination. Imagination is a contagious disease. It cannot be measured by the yard, or weighed by the pound, and then delivered to the students by members of the faculty. In saying this, I am only repeating one of the oldest of observations.

Knowledge 36

Knowledge Problem Authoring Communication 36

Jay Cross

MARCH 26, 2010

By definition, you’ve created a small community of recipients who are part of the communication stream. In many cases, it is easier to keep in communication with relevant business or other special interest contacts in these virtual communities than it is in real life. This is a basic level of affiliation.

Social Networks 37

Social Networks CD-ROM Social Software Groupware 37

Jay Cross

FEBRUARY 19, 2013

Complexity, Resilience, and the Need for Agility in Learning<br />Barnett (2002) highlighted that we now live in a world characterized by “super-complexity,” uncertainty, and change: “Work, communication, identity, self, knowing, and even life: the meaning of fundamental concepts are no longer clear in a world of change” (p.

Pedagogy 65

Pedagogy Social Networks Diversity Training Wiki 65

Jay Cross

OCTOBER 23, 2010

The same year, a survey conducted by a coalition of corporations found that nearly 30% of employers ranked new hires with four-year college diplomas as “deficient&# in written communication skills. Tuition costs are going through the roof, despite the fact that half of today’s faculty are lower-paid part-time adjuncts.

Metrics 44

Metrics Journal Classes Teach 44

Jay Cross

JULY 6, 2012

Traffic signs indicate a failure of a road’s architecture to communicate context naturally. Clutter a road with signs and barriers, and people feel sufficiently protected to drive as fast as they like. Hand a traffic engineer a village, and he’ll make it a speedway. Vrrooom, vrrooom.

Trust 56

Trust Social Networks Engineering Photoshop 56