Living in Learning

JUNE 7, 2019

The quality of those well-intended distributions, often via email attachments, or postings to knowledge bases, or communities of practice forums, or corporate shared drives, or SharePoint…or…or…or…are somewhat scattered.

Productivity 100

Productivity Product SharePoint Knowledge Worker 100

Living in Learning

SEPTEMBER 4, 2009

Relevant communities of practice or interest are excellent venues to accomplish both push and pull of relevant information that supports knowledge retention and serves as fertile ground for the ultimate reward of harvesting knowledge and best practices that otherwise would remain locked in the heads and hearts of top performers.

Blended Learning 100

Blended Learning Performance Support Training Train 100

Living in Learning

JULY 12, 2009

A perfect example is the proliferation of social networking and expansion of communities of practice as readily available sources for bogus performer support right along with the good stuff. My point is this – Performer Support may take many other forms. Can you say “Wikipedia”? Monitoring social networks can be a monumental task.

Performance Support 100

Performance Support Agile Support Performance 100

Living in Learning

AUGUST 23, 2009

Harvesting (moderating) actually becomes a job role when social media is utilized and communities of practice begin to blossom. Within the Reinforce phase is our greatest opportunity to gather intelligence or harvest effectiveness and relevance on PSOs and other assets used within the work context.

Performance Support 113

Performance Support Design Support Instructional Design 113