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Connecting with Communities of Practice

Learning and Working on the Web

One way to look at this problem is to see what kind of work needs to get done in the organization. For example, if you are trying to balance the need to support complex work with innovation, as many knowledge-intensive companies are, then there are different needs to be simultaneously addressed. Informal Learning NetworkedLearning Work

Communities of Practice in your LMS: A hidden KM tool


One highlight of a learning management system is its collaboration within course participants. Extend this to the Subject Matter Experts and popular spokes-person through a defined communication framework and you have a community of practice in action! Ever heard of the phrase “listen to the market”? As they are, the two pieces of data are meaningless.

Social Learning Has Its Place…And Informal Learning Does Too.

Social Learning

Two weeks ago Jane Hart wrote an article titled, Social Learning: to be or not to be? , in which Jane expresses her dislike of the term Social Learning (big S, big L).  Social learning refers to a class of learning, which includes wikis, blogs, screen sharing, podcasting, photo sharing, social bookmarking, collaborative working, social networking, etc.

SCORM Adopters by Community of Practice

Aaron Silvers

In July 2010, ADL ran a survey of the User Community.  By no means is it all-encompassing nor does it represent a random sampling. 147 people, mostly representing individual organizations, responded to the calls for participation in the survey through Twitter, LinkedIn and the ADL website over the course of almost four weeks. Throughout the next couple of days, I will share much of the survey results, starting with the results of the first question on the survey: “What community of practice best decribes your organization?”


Content is a tyrant.

Learning with e's

Never before has gaining access to information been so easy. The imminent arrival of widespread 4G broadband and LTE ( Long Term Evolution ) will usher in wider availability to information and push even more data to our mobile devices over the same amount of radio spectrum. Are we not already swamped by a tsunami of content? Access to information is one thing.

Learn Informal Learning Informally

Jay Cross

Next month I’ll be offering an experiential workshop on Informal Learning through Jane Hart’s Social Learning Center. Limit of nine participants. Review cases and examples of successful implementations. Form an on-going community of practice. This is the alpha version of this workshop. The Certificate of Participation.

Informal Learning – the other 80%

Jay Cross

The start-up stiffed me but the paper morphed into the Informal Learning book. think it’s held up rather well. I’ll be leading a series of master classes on informal learning and working smarter in Europe. Informal Learning – the other 80%. Because organizations are oblivious to informal learning, they fail to invest in it. All of us, no exceptions.

ASAE 2010 Annual: Leaders of Communities of Practice

Web Courseworks

Associations are the hub of activity for "communities of practice.” Communities of practice are voluntary. Professionals join to gain access to peers, best practices, and education. What makes associations successful as communities of practice? Digital Dynamics: The New Look of Publishing (Sunday, 8/22, 3:15-4:30 p.m.).

The Masterclass on Informal Learning

Jay Cross

Your organization has decided to tilt in the direction of informal learning. You’re concerned that your current offerings will not satisfy the new generation of workers. Masterclass for L&D managers, instructional designers, and senior instructors on the concept and implementation of informal learning. Introduction to informal learning.

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Class is over; now what? Informal learning in the workplace

Obsidian Learning

When you’re designing learning, don’t overlook the importance of informal learning. This is learning that takes place outside of the classroom or the eLearning activity. In fact, we typically learn more from informal learning than from formal learning experiences. Here are a few ideas for encouraging informal learning in the workplace. Build a Learning Culture.

Where is L&D heading?

E-Learning Provocateur

The topic of the evening was Where is L&D Heading? and some questions were posted through by the attendees ahead of time, while others emerged through the discourse. Here is an overview of my answers, plus elaborations and suggestions for further reading, for each of the questions that was (and was not) asked. The moot point of MOOCs. Informal first.

Social, Informal Learning Can Be ?Measured

CLO Magazine

Key performance indicators for social and informal learning identify knowledge hubs and lead to better results. Where the changes show up is in the data points companies analyze in conjunction with social and informal learning. • 94 percent want to speed up the application of learning back into the workplace, but only 23 percent achieve this. • How often they use it.

Can We Learn from Information?


In a recent blog post over at Midcourse Corrections, Jeff Hurt wrote that “Information isn’t education.&# While that may be true in the purest sense, we shouldn’t conclude (as I posted in my comment) that it means people can’t learn from information. “You don’t have to memorize all the rules of grammar,&# I used to tell my college students, “you just have to know where to find the rules.&# I taught them how to identify the kinds of grammar problems that plagued them and where to locate the info in their grammar book.

I Believe in the Value of Sharing

Tom Spiglanin

As a workplace professional, I believe strongly in the value of sharing. I’m not talking about the monetary value of a social share (which business people are keen on doing ), but rather the less tangible value that comes from sharing knowledge, making an individual more productive, effective, and efficient. That’s true for the work community as well as in public networks.

70:20:10 for trainers

E-Learning Provocateur

At the time of writing this blog, over half the respondents have chosen “No” Assuming they are all L&D professionals, the extrapolation means most of us don’t think the 70:20:10 model is relevant to our work. – by the way, “fair dinkum” is Australian slang for “real” or “genuine” – Emeritus Professor David Boud says he doesn’t think there is proper evidence available for the effectiveness of the model. For example, suppose you are charged with training the sales team on a new product.

Poll 90

How to support informal learning

Jay Cross's Informal Learning

Cross is a champion of informal learning, Web 2.0, and systems thinking. He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix three decades ago. They are currently refining informal/web 2.0 Every day, thousands of people read his blogs, Internet Time and Informal Learning Blog.

Boundaries are for learning

Learning and Working on the Web

Opportunity lies at the edge of systems. Real value creation happens at the edge of organizations. Understanding the role of boundaries in human systems can also give us ways to take advantage of them for learning, as Kathia Laszlo writes in Reflecting on Boundaries: Who is teaching and who is learning? The boundaries of a system are part of its structure.

learn like a gamer

Learning and Working on the Web

Personal computers are just one example. Few us do the equivalent of ‘looking under the hood’. It’s an effort that too many of us avoid. Is there any hope of a comfortable retirement for those folks?” – CBC News. When our son was in junior high school he came home one afternoon and said, “There seem to be two types of people, Dad.”. Informal Learning Work

PKM 47

Online courses must die!

E-Learning Provocateur

There’s method in my madness… The myth of rapid authoring. The proliferation of so-called rapid authoring tools over the last few years has coincided with an explosion in the number of online courses developed in-house. In tandem with this trend, though, has been the increasingly familiar cry of “It’s not interactive!&#. The best of both worlds.

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strategic transformation of workplace learning

Learning and Working on the Web

Is your learning and development team able to transform so it can support complex work, help people be more creative, and adapt to the changing nature of the digital workplace? This means changing the very essence of what ‘learning’ means in the company, through both a new understanding of how it happens in the workplace (i.e. “Strategic Transformation.

Workplace Learning in a World “Beyond Automation”


With automation, AI and robots looming over the job scene, there seems to be a constant fear of humans losing out to computers and technology. It’s akin to one of our childhood sci-fi movies finally becoming a reality – the machines are taking over. The digital disruptors in the shape of Robots, Big Data and Sensors are here. That is the topic for another post.

How to Improve Learning Outcomes With Performance Support

Social Learning

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Dr. Allison Rossett describes the value of performance support in her article Ode to Performance Support. Scavenger hunts for information.

Opening up #learning: Access to knowledge

Learning with e's

The British Open University for example, was nicknamed 'the university of the second chance'. The last few years have seen the rise of Massive Open Online Courses, used by millions of students around the world to participate in learning that was previously closed to them. It's something of a revolution for education. Based on the work of psychologist J.J.

7 Strategies to Facilitate “Working Out Loud”


I spent the greater part of the weekend mulling over the practice of working out loud, what makes some folks adopt the habit with ease while others struggle, and what could be some of the possible enabling factors that support working out loud. community grows around a domain where practitioners share their insights, knowledge and doubts, the work processes.

Jay Cross – Crystal Balling with Learnnovators


Jay is the Johnny Appleseed of informal learning. Jay has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix. champion of informal learning and systems thinking, Jay’s calling is to create happier, more productive workplaces. He literally wrote the book on Informal Learning. Jay works from the Internet Time Lab in Berkeley, high in the hills a dozen miles east of the Golden Gate Bridge and a mile and a half from the University. The issue is how much of each.

Theory-informed design tips

E-Learning Provocateur

In my previous article , I proposed a Taxonomy of Learning Theories to organise a few of the myriad of theories into some semblance of order, and to assist instructional designers in using theory to inform their work. In this article, I go one step further by listing specific, practical instructional design tips that are informed by those theories.

Organizational Learning in the Network Era

Learning and Working on the Web

Therefore the role of executives should be to manage the system, not individuals. But the real barrier to systemic change is hierarchical management, as it constrains the sharing of power, a necessary enabler of organizational learning. First of all, learning is not something to get. Learning must be an essential part of doing business in the network era. Email.

Situated Cognition In eLearning: What eLearning Professionals Should Know


Learners must be able to put their knowledge to use outside the virtual classroom, and simulating real world challenges is one of the best ways to achieve this. For example, if an individual needs to learn how to complete a complex task, learning by doing is more effective than simply reading out it in a manual. Situated Cognition Best Practices. According to J. Expert support.

50 suggestions for implementing 70-20-10

Jay Cross

Knowledge work has evolved into keeping up and taking advantage of connections. Replacing today’s haphazard approaches with systematic, enlightened management accelerates the development of future workers and gets the entireorganization working smarter. People learn by doing.  We learn from experience and achieve mastery through practice. Experience The potential is great.

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Coherent Implications

Clark Quinn

One of the things to do with models is use them as the basis to explain and predict. There are three layers: work teams composed of members from different communities of practice, that are connected outward to broader social networks.  An important element is the flow of information within the model; ensuring that there are no barriers to making effective choices.

The dynamics of managing/nurturing networks of practice

Joitske Hulsebosch eLearning

Keeping the Wheels Turning: The Dynamics of Managing Networks of Practice. Journal of Management Studies, 47(1), 85-108 The authors make a distinction between NoPs and CoPs; networks of practice and communities of practice. Twenty-two NoPs were formalized with the goal of integrating existing, dispersed knowledge. 2010).

70:20:10 For Trainers


At the time of writing this blog, over half the respondents have chosen “No”. Assuming they are all L&D professionals, the extrapolation means most of us don’t think the 70:20:10 model is relevant to our work. Indeed this observation doesn’t boast a wealth of empirical evidence to support it, although there is some – see here , here and here. And I’m shocked by the results.

Have Your Training Projects Entered the 21st Century

Rapid eLearning

took it out of storage to show my kids. The Internet didn’t exist (or at least not for me) so getting access to information wasn’t easy. The idea of a digital instruction guide made no sense unless you were Marty McFly. Right before you do something new, they give you quick instructions and a practice option. And the other thing was all of the information.

Move Forward

Nick Leffler

Of course we all feel like this about something, but often not everything. Apple is a company who possibly more than others has to deal with the out-lash of people wanting to hang on to how things were. One of the most recent examples I can think of is the ports on the Mac Book, simplified down to one. Of course people were going to be angry. Apple.