Jay Cross

JUNE 2, 2013

On another day I led a masterclass in informal learning and 702010 for a high-tech company and its customers in Utrecht. In both Rome and Utrecht, I had planned to talk about informal learning. What I really wanted to explore and promote was a particular type of informal learning: learning from experience. More on this later.

Communities of Practice 40

Communities of Practice Maslow Community Delicious 40

Jay Cross

JULY 31, 2012

Communities of practice enable the integration of work and learning. COMMUNITIES OF PRACTICE. We are not without examples of what happens. Push and Pull, Formal and Informal JAY CROSS | TUESDAY, JULY 17, 2012. So far he’s made over $6 million in ticket sales. But Louis C.K. MORE >> HAROLD JARCHE.

Google Docs 51

Google Docs Doc Social Networks PKM 51

Jay Cross

SEPTEMBER 27, 2008

At the CLO Symposium, Karie Willyerd showed samples of how Sun Microsystems is preparing to greet the workforce of 2020. The magic of Sun’s approach is that it accelerates informal learning. They’re adept at keeping up with torrents of information, volatile situations, extreme flexibility, and real-time responsiveness.

Sun 36

Sun Torrent CLO Corporate eLearning 36

Jay Cross

DECEMBER 7, 2009

Corporations that understand the value of knowledge sharing, teamwork, informal learning and joint problem solving are investing heavily in collaboration technology and are reaping the early rewards. Communications from one medium are often incompatible with another. For example, bloggers may not communicate well with IM users.

Social Networks 40

Social Networks Wiki IBM Metrics 40

Jay Cross

JULY 6, 2009

The top posts from sources selected for Informal Learning Flow in the first six months of 2009: Work on Stuff that Matters: First Principles - OReilly Radar , January 11, 2009. Ofsted survey – Virtual learning environments: an evaluation of their development in a sample of educational settings - Fortnightly Mailing , January 13, 2009.

Social Networks 43

Social Networks Google Wave Social Network Analysis Twitter 43

Jay Cross

FEBRUARY 20, 2009

Peer learning, communities of practice, collaboration. For example regulations specify push learning for compliance training. Nonetheless, most corporate learning is informal; improving the channels for pull learning makes it more effective. Learning while working, not separate from working. Holistic, process orientation.

Compliance Training 38

Compliance Training Corporate eLearning eLearning Simulations 38

Jay Cross

MARCH 19, 2012

For example, Google’s ubiquitous GMail service is still in Beta. Here are some practical examples for learning professionals: PROBE: Prototype; Field test; Accept Life in Beta; Welcome small failures. It’s premised on the beliefs that management has access to the necessary strategic information and knowledge.

Authoring Tools 46

Authoring Tools CD-ROM Compliance Training DDI 46

Jay Cross

FEBRUARY 20, 2009

Peer learning, communities of practice, collaboration. For example regulations specify push learning for compliance training. Nonetheless, most corporate learning is informal; improving the channels for pull learning makes it more effective. Learning while working, not separate from working. Holistic, process orientation.

Compliance Training 37

Compliance Training Corporate eLearning eLearning Simulations 37

Jay Cross

NOVEMBER 15, 2009

He shares strategies, stories, and real-world examples of successful enterprise collaboration using 2.0 Also, online people increasingly turn to their social networks when seeking information, recognizing that these people are likely to lead them to results. His insights will help you reset your enterprise to deal with turbulent times.

KM 38

KM Social Networks Authoring Tools Case Study 38

Jay Cross

NOVEMBER 18, 2009

Moderator (Harold Jarche): though informal can work for new hires too: [link]. Jenna Papakalos: Communities of practice belong to training. Does anyone have examples of what they are doing? Christy Confetti Higgins: Could IDs be community advocates? Jenna Papakalos: Leverage what is happening in the market.

LearnTrends 40

LearnTrends Instructional Design ADDIE Social Networks 40

Jay Cross

DECEMBER 26, 2010

The sixteenth-century guild halls that line Brussels’ Grand Place (AKA Grote Markt) are a reminder of the ancient communities of practice where craftsmen learned their trade through apprenticeship and curated their professional know-how. She is also a supporter of informal learning. Ironically, their lesson has been lost.

Internet 57

Internet Social Media Communities of Practice Cognitive 57

Jay Cross

JUNE 28, 2009

At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. In a networked, information-based environment, shareholders value brand, reputation, ideas, relationships and know-how.

ROI 66

ROI Social Networks Network Authoring Tools 66

Jay Cross

APRIL 29, 2015

It can save millions, reduce frustration, and boost the velocity of information in your organization. Curating these items — selecting, organizing, evaluating, and sharing them widely — multiplies an organization’s return on information many times over. An example: How Jay Cross Curates Content. It starts in a gallery.

Social Networks 36

Social Networks PKM Authoring Tools Content 36

Jay Cross

JUNE 20, 2011

Most managers don’t read books; they gather information on the web. giving conversation starters, just enough to practice. information nuggets. This will take organization, strong design, collaboration, and artistry. Creating the new book raises some interesting issues. eBooks are overtaking printed books. hyperlinked)?

Wiki 52

Wiki Exercise eBook Sun 52

Jay Cross

MARCH 14, 2010

Every business decision is made with less than perfect information, and every decision entails taking a risk. Every business decision is made with less than perfect information, and every decision entails taking a risk. Saying “We don’t have enough information” is not an acceptable excuse. He who hesitates is lost.

Business 52

Business Metrics Director Knowledge Worker 52

Jay Cross

APRIL 16, 2013

The start-up stiffed me but the paper morphed into the Informal Learning book. I’ll be leading a series of master classes on informal learning and working smarter in Europe. Informal Learning – the other 80%. Because organizations are oblivious to informal learning, they fail to invest in it. Execution is the goal.

Informal Learning 98

Informal Learning Informal Blended Learning Authoring Tools 98

Jay Cross

JULY 4, 2012

They can be personal or professional on either side of the firewall (for example, the company football pool or machinists who support Obama’s re-election). The firewall itself is becoming porous; customers and partners are increasingly privy to what was previously considered insider-only information.

Organization 67

Organization Social Networks Firewalls Social Network 67

Jay Cross

JULY 17, 2012

The 1980s saw the shift from an industrial to an information economy. People at the big events are talking about informal learning, social learning, simulations, webinars, mobile, virtual classrooms, community, interactivity, and web 2.0. Studies) Most corporate training is an example of the “Streetlight Effect.”.

Corporate eLearning 71

Corporate eLearning Compliance Training Blended Learning Training 71