article thumbnail

Corporate Training

Tony Karrer

You have to support electronic offerings with mentors, guides, help desks, FAQs, reinforcement, and organizational support. To me eLearning definitely includes all of these other electronic means of providing support. I agree with Jay's sentiment here, but I'm not quite willing to go as far as Jay.

article thumbnail

Summarizing Learn for Yourself

Jay Cross

Back in California, Peter and I met at the Institute for Research on Learning to talk further about informal learning, communities of practice, anthropological research, and learning as engagement.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

eLearning is not the answer

Jay Cross

You have to support electronic offerings with mentors, guides, help desks, FAQs, reinforcement, and organizational support. Peer learning, communities of practice, collaboration. eLearning is not a free lunch. Concepts at work in pull learning include: Learning on demand, immediate reinforcement.

article thumbnail

eLearning is not the answer

Jay Cross

You have to support electronic offerings with mentors, guides, help desks, FAQs, reinforcement, and organizational support. Peer learning, communities of practice, collaboration. eLearning is not a free lunch. Concepts at work in pull learning include: Learning on demand, immediate reinforcement.

article thumbnail

Come Together

Jay Cross

Communications from one medium are often incompatible with another. Information is not captured for reuse or the building of peer-rated FAQs. For example, bloggers may not communicate well with IM users. Each technology comes with its own logins and conventions. Maintenance becomes a nightmare for central staff.

article thumbnail

Web 2.0 Applications in Learning

Tony Karrer

Method Count Percent Alongside Formal Learning 26 63% Process Information / Training 22 54% Frequently Asked Questions (FAQ) / Support Information 18 44% Commonly used resources, URL's to applications, documentation, Contact Information, etc. Barn Raising - Get people together or virtually together to get the content going.

Wiki 105
article thumbnail

What Is Microlearning? A Complete Guide for Beginners [2021]

learnWorlds

5 Microlearning Best Practices. 9 Frequently Asked Questions (FAQs). Learning is the activity or process of gaining knowledge or skill by studying, practicing, being taught, or experiencing something. And then, any advanced questions that remain are better directed to a customer support employee or customer success manager.