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Communities of Practice in your LMS: A hidden KM tool


One highlight of a learning management system is its collaboration within course participants. Extend this to the Subject Matter Experts and popular spokes-person through a defined communication framework and you have a community of practice in action! Ever heard of the phrase “listen to the market”? As they are, the two pieces of data are meaningless.

Boots On The Ground: Introducing A Community of Practice at Bechtel by Paul Drexler and Ani Mukerji

Learning Solutions Magazine

A key activity for learning and development groups is supporting the growth and effectiveness of. informal and collaborative learning among employees or members of a community of practice. Social and mobile technologies are essential to success, as this case study illustrates. This is. essential (and inspiring) reading for all! Future Trends Learning 2.0

MOOCs in Workplace Learning – Part 5: Skills Learners Need Today


While the title of the post specifies MOOCs, the skills and mindsets I have explored in the post are, IMHO, required by all to survive and thrive in the digital and connected world. And participating in MOOCs could well be one of the ways to inculcate and hone the skills. have been writing about MOOCs in the context of workplace learning from different perspectives for some time now.

A Brief Introduction – Communities of Practice Manager

The Learning Circuits

As Ryann mentioned in a previous post, I’m the Community of Practice Manager for Learning Technologies at ASTD. In this role, I engage with the community and help build ASTD’s portfolio of content—from T+D articles to books to educational programs to conferences and beyond. also help foster discussion and debate within the community. I’ve been with ASTD for nearly five years, working primarily on books and Infoline with ASTD Press. My goal is to provide content and support that helps you get your job done, better and faster.

From novice to expert

Learning with e's

This is number 24 in my series on learning theories. I''m working through the alphabet of psychologists and theorists, providing a brief overview of each theory, and how it can be applied in education. The last post highlighted issues around the andragogy theory of Malcolm Knowles. In this post, we review the situated learning theory of Jean Lave. Reference Lave, J.

Communities of Practice in your LMS: A hidden KM tool


One highlight of a learning management system is its collaboration within course participants. Extend this to the Subject Matter Experts and popular spokes-person through a defined communication framework and you have a community of practice in action! Ever heard of the phrase “listen to the market”? As they are, the two pieces of data are meaningless.


How to Improve Learning Outcomes With Performance Support

Social Learning

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Build performance support into every blended learning effort. Select the right performance support tool for your situation.

Supporting Work

Clark Quinn

A number of years ago, I discussed a valued model that talks about how we solve problems in the world.  In the piece, I talked about how when we can’t act, we try to find the answer (and if we do, we go back into action). There are  lots of opportunities! Finally, when the answer is found,  might have tools to create resources and skills to edit existing resources.

Can PeopleCloud support learning in all its contexts?

Clive on Learning

My argument was that well-designed formal interventions can extend beyond the confines of the course to include elements that would normally be regarded as 70 or 20 in the 70:20:10 model or experiential , on-demand or non-formal in the model I present in The New Learning Architect. Learning professionals have no real difficulty in supporting the formal element of their work, i.e. providing access to courses. So let's leave to one side the formal delivery of learning interventions, where there seems to be a clear path forward for the learning profession.

Supporting self-managed team learning in the organisation

Jane Hart

This is a post in a series that I  am writing about how the future role of L&D is moving from “packaging  learning” to “scaffolding learning”. In this and my next post I am going to look at self-managed learning in an organization, and how that might be supported and scaffolded. Community manager skills – how to build and maintain a successful community of practice.

Supporting the Social Workplace Learning Continuum

Jane Hart

In my previous blog post I explained how I recognized it is difficult for a lot of organisations to support informal and social learning in their organisations, because they are unable to jump the two mindset hurdles of (a) thinking that learning only happens in training courses, and (b) that all organisational learning needs to be controlled by Training/L&D departments.

6 Steps To Creating Learning Ecosystems (And Why You Should Bother)


70:20:10 has shone a spotlight on the limits of formal learning. In contrast, social and experiential learning continue to be veritable goldmines of productivity, placing learners at the centre of their story and demanding a major shift from Learning & Development professionals. SUPPORT AN ENGAGED, GROWTH MINDSET. Here’s a quick recap for those just tuning in….

The Case for Communities of Practice

Jay Cross's Informal Learning

Jay Cross is CEO of Internet Time Group and a thought leader in informal learning and organizational performance. In his 2001 book Kitchen Confidential , Anthony Bourdain describes how he became a professional chef and how he continues to support the community of professional chefs. They carry a set of knives that no one else is allowed to touch. They learn to be.



70:20:10 E-Learning Infographics Performance Support Working Out Loud 70:20:10 Model Arun Pradhan Buffy the Vampire Slayer Coaching Community of Practice e-learning Harry Potter Infographic Learnnovators Mentoring Sherlock Holmes WOLThe post INFOGRAPHIC: HEROIC JOURNEYS TO HIGH PERFORMANCE appeared first on Learnnovators.

12 features of supporting social collaboration in the workplace

Jane Hart

I am often asked how to support social collaboration in the workplace. PKM is “a set of processes, individually constructed, to help each of us make sense of our world & work more effectively”, and is therefore a fundamental skill in social and collaborative learning, as Harold Jarche explains in  PKM is our part of the social learning contract.

70:20:10 for trainers

E-Learning Provocateur

At the time of writing this blog, over half the respondents have chosen “No” Assuming they are all L&D professionals, the extrapolation means most of us don’t think the 70:20:10 model is relevant to our work. – by the way, “fair dinkum” is Australian slang for “real” or “genuine” – Emeritus Professor David Boud says he doesn’t think there is proper evidence available for the effectiveness of the model. These can form part of the assessment. And I’m shocked by the results.

The Changing Face of Work and Workplace Learning


Now that my disclaimers are in place, let me explain the premise of the post title and what I intend to discuss in this post. I am trying to re-imagine how my work will shape up five years from now. Technology has brought about unprecedented changes at a pace that is challenging all notions of flexibility and adaptability. How will L&D be of service to such a workforce?

Performance Support Second?

Clark Quinn

Once we’ve determined that social isn’t a solution to meeting the need, why wouldn’t we think of a course first? But also, unless we absolutely need a course, we should look to performance support next. Frankly, the learner ideally gets the minimal amount of help to get past their current gap, and if it’s a bit of information or decision support help, why would you make a course if you can avoid it?  It’s the least assistance principle   (or “what’s the least I can do for you” :), only providing what they need to get back to work.

Integrating Social Learning In The Workplace


I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix. Best practices no longer suffice.

Community of improvement?

Clark Quinn

In a conversation I had recently, specifically about a community focused on research, I used the term ‘community of improvement’, and was asked how that was different than a community of practice. First, let me say that a community of practice could be, and should be, a community of improvement. One of the principles of practice is reflection and improvement. The community should be looking to other fields for inspiration, and attempting experiments. But there should be more.

How to support informal learning

Jay Cross's Informal Learning

Cross is a champion of informal learning, Web 2.0, and systems thinking. He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix three decades ago. Every day, thousands of people read his blogs, Internet Time and Informal Learning Blog. Interview. believe in sharing; take what you find.

Setting up an online community? Here’s my advice

Jane Hart

Communities of Practice have become a bit of buzzword in corporate training recently; everyone seems to be setting them up. I’ve been running online communities (of different types) for many years now, and it’s important to point out that it requires a different set of skills to set one up and support one than to [.]. Social learning

7 Strategies to Facilitate “Working Out Loud”


I spent the greater part of the weekend mulling over the practice of working out loud, what makes some folks adopt the habit with ease while others struggle, and what could be some of the possible enabling factors that support working out loud. community grows around a domain where practitioners share their insights, knowledge and doubts, the work processes.

Deeper eLearning Design: Part 6 – Putting It All Together


This is the sixth and final post in a series of six that covers Deeper eLearning. The goal of this series is to build upon good implementations of instructional design, and go deeper into the nuances of what makes learning really work. It is particularly focused on eLearning, but much of what has been mentioned also applies to face-to-face or virtual instruction. We’ve covered objectives, practice, concepts, examples, and the emotional component. The typical process starts with the source of an overarching objective. The course is then released.

Observations from Supporting Performance with Learning – Learning Cafe Workplace Trends Forum

Learning Cafe

28 Learning professionals from a wide cross section of industries participated in the  online Workplace Trends Forum on Supporting Performance with Learning. Peter Davis moderated the session with a expert panel comprising of. Belinda Liu – Global Head of Talent and Learning Operations, Standard Chartered Bank. Mentoring and Coaching are also performance support.

Social Learning: August Pick of the Posts

Jane Hart

The focus of my August Pick of the Posts is social learning, and these posts all include some great graphics too. Maybe it won’t be on the scale of Pokémon Go —few things ever will be—but this is what “ social learning ” is. Communities emerge. It’s not about forcing people to participate and trying to control every bit of conversation. They’ll gripe.

Towards a “Maturity Model” for Learning Businesses

Web Courseworks

I have been a supporter and follower of Jeff Cobb and Celisa Steele for almost a decade. I’ve interviewed them and reviewed their books for this blog. Jeff’s book Leading the Learning Revolution  is a reflective masterpiece that touches those of us who have been in educational technology since the pre-dot-com days. Increasingly we do this through online education.

Situated Cognition In eLearning: What eLearning Professionals Should Know


Learners must be able to put their knowledge to use outside the virtual classroom, and simulating real world challenges is one of the best ways to achieve this. Cognitive Apprenticeships and communities of practice also go hand-in-hand with situated cognition. Situated Cognition Best Practices. Expert support. Foster learning communities of practice.

The dynamics of managing/nurturing networks of practice

Joitske Hulsebosch eLearning

Keeping the Wheels Turning: The Dynamics of Managing Networks of Practice. Journal of Management Studies, 47(1), 85-108 The authors make a distinction between NoPs and CoPs; networks of practice and communities of practice. Twenty-two NoPs were formalized with the goal of integrating existing, dispersed knowledge. 2010).

Coherent Implications

Clark Quinn

One of the things to do with models is use them as the basis to explain and predict. There are three layers: work teams composed of members from different communities of practice, that are connected outward to broader social networks.  An important element is the flow of information within the model; ensuring that there are no barriers to making effective choices.

Myth #5: Social and workplace learning are the same as 70:20:10


But as you’ll read in a recent report from Towards Maturity and Charles Jennings , this is only ‘doing’ one aspect of 70:20:10. Some 70:20:10 solutions will alternatively involve embedding learning in work (such as performance support – job aids, checklists, wizards, search support etc.). This approach could be called adding learning to work.

I Believe in the Importance of a Personal Learning Network

Tom Spiglanin

hadn’t yet recognized the value of connectedness ,  but knew immediately that I was learning  from each of these encounters. Much of what I found I now consider useless or completely wrong. Still others were from the perspective of the educational community and how PLNs can replace formal education. Community I Believe Informal Learning Social Learning

What is social learning?


‘Social learning’ has been the elearning buzzword du jour for a couple of years now and people often ask us exactly what social learning is. It is important to distinguish social learning as a concept from the conditions or methods that may facilitate social learning and the potential outcomes of social learning processes. 2010). Reed et al., 2010). References. Reed, M. S., A. C.

At Healthcare Educators’ Conference, “A Culture of Performance Improvement in Practice”

Web Courseworks

CME and other forms of continuing education in the health professions have been influenced by the Affordable Care Act (“Obamacare”), and with expected changes to that legislation, educational practitioners naturally wonder about the effects on their field. panel on learning management system implementation was naturally of interest to me. ANCC: American Nurses Credential Center.