Jay Cross

JANUARY 6, 2015

Will successful events become communities instead of one-shot deals? Participants attend conferences to network and to learn. Learn techniques and practices to apply back home. Learn the basics of L&D from experts. Add people to personal and problem-solving networks. Learn a particular skill to apply back home.

Conference 36

Conference vendor Network Reputation 36

Jay Cross

FEBRUARY 19, 2013

Online Learning – The Chronicle of Higher Education. An inside look at the latest phenomenon in online learning. Participant support on massive open online courses | Kop | The International Review of Research in Open and Distance Learning. International Review of Research on Open and Distance Learning (IRRODL), 12(7).

Pedagogy 65

Pedagogy Social Networks Distance Learning Wiki 65

Jay Cross

AUGUST 29, 2010

Four months ago, the RSS feed associated with the Informal Learning Blog started to go haywire. Lots of other people have experienced the same problem. A community can make could use of volunteer contributions, even more so when the organization has a spirited community, e.g. Cisco, Zappos, Intel.) Here’s the rub.

RSS 46

RSS Google Microsoft Score 46

Jay Cross

SEPTEMBER 3, 2011

Working Smarter Daily draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 Reddit and community journalism - David Weinberger , August 13, 2011. Enjoy ‘em!

Social Networks 50

Social Networks Social Media Social Network Network 50

Jay Cross

APRIL 4, 2015

I still hold to these, although now they’d be supplemented with newfound knowledge about complexity, mindfulness, informal learning, community, social media, and other topics. Learned helplessness. Learning is an active process. I don’t ask him ”What’s the problem?” Time problems.

Brain 36

Brain Pattern Policies Problem 36

Jay Cross

NOVEMBER 4, 2008

The metaphor for my December workshop on learning and the social web in Berlin is a journey across a stunning Alpine road. The way is trecherous, so I’ve invited a dozen learning gurus to act as mountain guides. Online, I know this person through the Internet Time Community site. I clicked over to her site.

Site 36

Site Community Web Internet 36

Jay Cross

JULY 30, 2011

Working Smarter Daily draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 The Smart Worker : learning continuously with social media - Jane Hart , July 25, 2011.

Social Networks 47

Social Networks Case Study Doc MySpace 47

Jay Cross

MARCH 16, 2012

Then we watched a video of the skit of Father Guido Sarducci describing the “Five Minute University,” where in five minutes you learn what the average college graduate remembers five years after graduation. Clearly, they’d had to learn a lot since graduation. Clearly, they’d had to learn a lot since graduation. Yes and no.

Conversation 43

Conversation Social Networks Social Network Discussion 43

Jay Cross

DECEMBER 26, 2008

In the middle of 2008, a notice appeared on the Informal Learning blog (informl.com) requesting participation in a survey of informal and Web 2.0 learning practices. Nearly half reported they do not take time to reflect on what they might learn from a major success or failure. Specific problems include: • Lack of cooperation. •

Network 36

Network Communities of Practice Trends Wiki 36

Jay Cross

SEPTEMBER 6, 2009

tech to solve problems with partners and suppliers: 20%-30% are using web 2.0 In the Web community, status is often built on a reputation for making meaningful contributions. Changing course requires a blunderbuss approach: chipping away at corporate culture, management practice, experimentation, daring, learning, and more.

Web 46

Web Business Adoption Adopt 46

Jay Cross

FEBRUARY 15, 2009

You could do a search-and-replace, putting “informal learning&# where they write “collaboration,&# and you’d end up with a practice guide to socially mediated learning. Customized response networks are good for solving ambiguous problems such as those faced in R&D or strategy consulting firms.

Social Networks 36

Social Networks Social Network Network Social 36

Jay Cross

FEBRUARY 15, 2009

You could do a search-and-replace, putting “informal learning&# where they write “collaboration,&# and you’d end up with a practice guide to socially mediated learning. Customized response networks are good for solving ambiguous problems such as those faced in R&D or strategy consulting firms.

Social Networks 36

Social Networks Social Network Network Social 36

Jay Cross

DECEMBER 7, 2009

Collaboration gets things done and is the most powerful learning tool in the CLO’s playbook. Twenty years ago, colleagues at far-flung enterprises communicated by phone, mail and fax. Today’s organizations are learning the power of people working together in real time. The social learning revolution has only just begun.

Social Networks 40

Social Networks Wiki IBM Metrics 40

Jay Cross

NOVEMBER 15, 2008

Given the coming cataclysm, what’s a learning professional to do? Propose lean-and-mean approaches such as peer learning and performance support. Formal learning tends to be expensive; informal cuts costs because it’s learner-driven. Consider replacing some instructor-led training with self-service learning.

Social Networks 36

Social Networks Metrics Social Network Director 36

Jay Cross

SEPTEMBER 27, 2008

They lack the discipline to put in the hard work to learn things the way you and I did when we were in school. Learning professionals know that the incoming generation is not going to put up with what has passed for corporate training since the 70s. This is a group that learns from nano-nuggets. Check this out.).

Sun 36

Sun Torrent CLO Corporate eLearning 36

Jay Cross

OCTOBER 31, 2013

Connected Learning in the Workplace: the next generation of learning practices. On the one hand, the portfolio may focus predominately on learning and reflection. On the Three or Four Problems of Connectivism STEPHEN DOWNES: HALF AN HOUR | THURSDAY, OCTOBER 3, 2013. What a shocker. MORE >> JANE HART.

PKM 46

PKM Doc Desire2Learn OER 46

Jay Cross

DECEMBER 18, 2010

We should be incorporating his thinking in our approach to all of educational reform, not just how people learn science. The National Science Foundation grants enormous sums to research on improving learning in STEM (Science, technology, engineering, math). I think it’s because you get what you pay for.

Engineering 58

Engineering Research Education Write Blog 58

Jay Cross

FEBRUARY 13, 2013

The 70 percent: learning from experience. People learn by doing. We learn from experience and achieve mastery through practice. Apprenticeship & peer learning. Apprenticeship is a time-honored method of learning by experience, but I suspect that it didn’t go down like the history books tell us. Let them learn.

Social Networks 56

Social Networks Blended Learning Forum Performance Support 56

Jay Cross

MARCH 2, 2009

The Learning Circuits Blog Big Question for March is “If you peer inside an organization in 10 years time and you look at how workplace learning is being supported by that organization, what will you see? What will the mix of Push vs. Pull Learning; Formal vs. Informal supported by the organization? What are they doing?

Network 36

Network Instructional Design Internet Social Software 36

Jay Cross

NOVEMBER 18, 2009

Clark Quinn and I led a discussion on Reinventing Organizational Learning at LearnTrends this morning. Moderator (Clark Quinn): we're the people who've retained our love of learning despite our education. jadekaz: life long learning. Moderator (Clark Quinn): slow learning, not event learning. tmast: yeah.

LearnTrends 40

LearnTrends Instructional Design ADDIE Social Networks 40

Jay Cross

AUGUST 31, 2012

Technological infrastructure for social learning. Work and learning are converging, and as this change happens, the infrastructure of the old corporate learning must go – things like traditional one-size-fit-all in-person training seminars. A diverse learning library, made up of videos, FAQs and links to relevant information.

Social Networks 76

Social Networks Collaboration Collaborative Learning Diversity Training 76

Jay Cross

FEBRUARY 17, 2013

The 20 percent: learning through others. Learning is social. People learn with and through others. Conversations are the stem cells of learning. People learn more in an environment that encourages conversation, so make sure you’re fostering an environment where people talk to each other. Communities of practice.

Diversity Training 51

Diversity Training Social Networks Communities of Practice Forum 51

Jay Cross

JANUARY 26, 2013

When speaking with Chris, he always seemed to shift the attention to me, making me feel not only that I had something to learn from him, but also that he had something to learn from me. Hope, zest, and leadership were substantially related to fewer problems with anxiety and depression (Park & Peterson, 2008). Yes, yes, yes.

Association 69

Association Off-shore Examples Survey 69

Jay Cross

MAY 26, 2015

Learning Ecosystem, Learning Ecology, and Learnscape mean the same thing as Workscape. I don’t use the word learn with executives, who inevitably think back to the awfulness of school and close their ears. In the same vein, I talk about Working Smarter instead of informal learning, social learning, and so forth.

Metrics 36

Metrics Compliance Training Social Networks IBM 36

Jay Cross

DECEMBER 26, 2010

Over the course of 18 days in December 2010, I took part in learning events in seven countries. Here are some of the things I learned. Jane Hart and I keynoted “Learning Day” for senior training managers of the European Commission. That evening, learning pros danced themselves into a frenzy at the Online Educa party.

Internet 57

Internet Social Media Communities of Practice Cognitive 57

Jay Cross

JUNE 20, 2011

Recognizing a problem. Our opening exercise was to draw a cartoon that explained a problem we were working on. My summary at this point: I’ve been preaching that action is the measure of learning , not knowing. These pages document the progress of my thinking about the book. It’s obviously a work in progress. Here’s mine.

Wiki 52

Wiki Exercise eBook Sun 52

Jay Cross

DECEMBER 1, 2008

In a capitalist economy, the way an organisation learns their lessons is if they lose money – so don’t fly Air India and they might learn a lesson. Sandeep had no problems checking in from SEA to ORD and through to DELHI. 2) On Dec24,07, AI188 departed Toronto at 12:20p.m. instead of 09:15a.m. License.

Classes 36

Classes Issue Services Customer Service 36

Jay Cross

NOVEMBER 28, 2008

In a capitalist economy, the way an organisation learns their lessons is if they lose money – so don’t fly Air India and they might learn a lesson. Sandeep had no problems checking in from SEA to ORD and through to DELHI. 2) On Dec24,07, AI188 departed Toronto at 12:20p.m. instead of 09:15a.m. License.

Classes 36

Classes Services Customer Service Write Blog 36

Jay Cross

NOVEMBER 14, 2009

DevLearn marked a significant shift in the field of corporate learning. In today’s world, that means trusting workers to learn for themselves. Learning is mobile. Social/informal learning is crossing the chasm to mainstream acceptance. world for learning, organizations are meeting these challenges. Learning 2.0

Job 44

Job Blended Learning Authoring Tools Case Study 44

Jay Cross

FEBRUARY 27, 2013

Quinnovator @gerdriesen no, think while all can have big reach xmoocs are more training, cmoocs are more learning, dimensions of goals/assessment #qmooc -10:34 AM Feb 27th, 2013. ViplavBaxi RT @gerdriesen : If #mooc is the solution, what is the problem? gerdriesen If #mooc is the solution, what is the problem? randygiusto yep!

Business 40

Business Blended Learning Diversity Training Discussion 40

Jay Cross

JUNE 28, 2009

The July issue of Chief Learning Officer is now available online. It features an article in which Jon Husband and I delve into how to measure the impact of learning in the network era. Productivity in a Networked era: Not Your Father’s ROI. Value creation has migrated from what we can see (physical assets) to intangibles (ideas).

ROI 66

ROI Social Networks Network Authoring Tools 66

Jay Cross

FEBRUARY 19, 2013

From Learning Management to Personal Knowledge Management. E-Learning Generations. The future belongs to those who take charge of their own learning. Negating the learner in the learning process GEORGE SIEMENS | SUNDAY, FEBRUARY 3, 2013. Slow Learning – #change11 CLARK QUINN | SATURDAY, DECEMBER 3, 2011.

Predictions 92

Predictions Internet Open OER 92

Jay Cross

MARCH 14, 2010

Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. It is equally vital to understand that different officers of your corporation will approach decisions about learning in very different ways depending on their circumstances. Think like a business person.

Business 52

Business Metrics Director Knowledge Worker 52

Jay Cross

APRIL 16, 2013

The start-up stiffed me but the paper morphed into the Informal Learning book. I’ll be leading a series of master classes on informal learning and working smarter in Europe. Informal Learning – the other 80%. Employees and partners with more capacity to learn are more versatile in adapting to future conditions.

Informal Learning 98

Informal Learning Informal Blended Learning Authoring Tools 98

Jay Cross

JULY 4, 2012

As standalone companies realize that they’re really extended enterprises, co-learning with customers and stakeholders becomes important as everyone faces the future together. This can only happen when we’re adapting to the future, i.e. learning, at the same pace. They need to be coherent. Internally, everyone needs to stay current.

Organization 67

Organization Social Networks Firewalls Social Network 67

Jay Cross

JUNE 28, 2011

In this 2011 edition, we added a more lucid description of workscapes, streamlined the social learning chapter, updated the cheat sheets, and included a glossary. Knowledge work and learning to work smarter are becoming indistinguishable. It’s the platform where learning and work transpire. Workscapes. Workscapes are pervasive.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64

Jay Cross

FEBRUARY 12, 2013

People learn their jobs by doing their jobs. These posts offer guidance to managers who want to make learning from experience and conversation more effective. Convergence of work and learning. Work and learning have merged. We learn on the job to do the job. We learn on the job to do the job. part 1 of 5.

Diversity Training 95

Diversity Training Blended Learning Social Networks Performance Support 95