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Driving Digital Adoption is Still Possible When Maintaining Legacy Systems: Here’s How

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Today, many companies are conflicted about abandoning legacy technology for more modern alternatives. This, combined with the stress of potentially losing massive amounts of data, has led companies big and small to make the call that maintaining legacy technology is the best (sometimes only) option.

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Small and Medium-Sized Businesses Can Benefit From a DAP to Drive Technology Adoption

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An article by Modern Diplomacy recently uncovered that the COVID-19 pandemic has increased demand for even more adoption and integration of digital technology among small and medium-sized enterprises. Furthermore, large companies and venture-backed startups have the cash to fund transformation investments.

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LIMS, LMS, ELN, and ERP: How can a Digital Adoption Platform Help?

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ERPS: Enterprise Resource Planning. Enterprise Resource Planning (ERP) is a type of software system that helps organizations automate and manage core business processes for optimal performance. Just-in-time learning reduces the need for classroom or online training and, in turn, lessens the costs of maintaining legacy tech.

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How does a Digital Adoption Platform Help Customer Support?

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Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. Further, A commitment to customer service will create a flywheel effect, where existing customers who say good things about your company will help you attract new customers.

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Product Adoption vs User Adoption: Hint—they’re not the same

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A business might also opt to use a freemium strategy , which refers to instances where a software vendor allows a person or company to try a product for free, then engages its product adoption strategy to encourage that individual or company to buy the product. User Adoption Strategy. trillion in 2022.

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Legacy Systems Don’t Have to Halt Digital Adoption or Slow Down Employees

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In addition, unless modernization is necessary to increase reliability (rather than functionality or technical factors), some companies determine that certain legacy applications are more than adequate in meeting the needs of the business. As a result, abandoning these systems for more modern alternatives isn’t always the best option.

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WalkMe vs Zeal: Which digital adoption platform is better for your business?

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If you are in the market for a digital adoption platform, you’ve probably looked into some companies like WalkMe and run into a few WalkMe competitors. Does your company use applications that aren’t web-native? Implementing this type of software can be a game changer, but choosing the right platform is a process. App compatibility.

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