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A Procurement’s Guide to Buying Training in an Organization

Infopro Learning

Learning and development (L&D) teams are concentrating more and more on corporate training as 2022 draws to a close and 2023 approaches. These corporate training programs empower employees with the skills and knowledge necessary to enhance business success. In addition, it accelerates their corporate training objectives.

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How to Bridge the Gap Between Product-Centric Training and Sales Methodology?

Infopro Learning

To create a more organized sales team, you can follow two main methods: setting clear steps for selling and using specific sales techniques. Moreover, to bridge the gap effectively between product-centric training and sales methodology , it’s essential to have a deep understanding of your organization’s sales methodology.

Sales 221
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5 Tips to Create a Customer-Centric Consulting Organization

Infopro Learning

Building a customer-centric culture within an organization requires an added effort to provide more than just good customer service. Customer-centric organizations go out of their way to understand their customers and then act on that information by encouraging employees to make choices that benefit both the customer and the company.

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Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

This has led many organizations to look for ways to improve customer experiences. One of the most common complaints customers have today is that the customer service representatives that they talk to do not know enough about the organization’s offerings to answer their questions. Solution Highlights. Step 1: Planning.

Knowledge 380
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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Role of Learning & Development in Non-profit Organizations

Infopro Learning

All these trends have increased the role of learning & development talent within every organization, and non-profit is no exception. Organizations implement L&D programs so, employees learn new skills, engage more, and remain productive in their job roles. Are learners engaged and motivated with the training program?

Roles 436
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Product Knowledge Training: What, Why and How?

Infopro Learning

A product’s quality combined with its usability significantly impacts customer satisfaction. Product knowledge training facilitates the ease-of-use aspect. This article will unpack what product knowledge training is, why it is important, and how to implement it. What is product knowledge training?

Knowledge 221
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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.