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Artificial Intelligence in eLearning: Case Study

eLearning Company

The Challenge We Faced We were tasked with developing an eLearning course that would allow customer service center staff to practice conversations with the customers who are not satisfied with the quality of the products received.

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Why This? Why Now? “Working Out Loud”

Learning Rebels

Even just the idea of putting all the projects on the table will lead to discussions, “Hey, I didn’t know you were working on customer service – Sales just asked me for customer behavior data!” ” Share what you are working on the company blog and department newsletter.

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Performance Management Tools and Techniques to Motivate Employees

Continu

And a good company culture leads to less turnover. For example, this could be great customer service by a sales team member, valuable sharable content on the company blog by a marketing team member or sales goals exceeded by the sales department. How does it work?