SmartUp

JANUARY 6, 2022

After establishing itself in 1992 as a firm for consulting actuaries in Singapore, NMG has expanded their suite of services and geographic presence worldwide, and is made up of three businesses: NMG Consulting : a specialist consultancy focused on the investment, insurance and reinsurance industry. Using SmartUp.

Compliance Training 52

Compliance Training Services Global Support 52

Integranxt

FEBRUARY 22, 2024

This blog delves into the fascinating world of AI-powered customer engagement, exploring its evolution, potential, and the exciting future it holds. From Static Interactions to AI-Driven Conversations: Before AI graced the scene, customer service relied heavily on static FAQs, email forms, and phone lines.

Conversation 52

Conversation Personal Personalization Custom 52

learnWorlds

JULY 17, 2023

In a customer service training program, ChatGPT can play the role of a customer, presenting various scenarios and allowing learners to practice their problem-solving and communication skills. For example, the training goal could be to improve customer service skills by 20% within the next quarter.

Diversity Training 52

Diversity Training Compliance Training Simulations Games 52

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

NOVEMBER 2, 2020

The hourly charges in this case, however, may vary depending on the specific services you opt to hire them for. Providing everything from digital strategy and WordPress development services to design services and technical consultation, Trew knowledge is a top-tier full-service WordPress development agency.

Cost 52

Cost Companies Develop Scanning 52

Learning Pool

MAY 25, 2021

Based in Chicago, Illinois, Kevin is an accomplished sales leader with over 20 years of experience in sales, sales management and consulting roles. Spanning organizations from pre-IPO to Fortune 100, Kevin’s career has seen him scale high-growth global tech companies, start-ups and enterprises, as well as other SaaS organizations. .

Sales 61

Sales Brandon Hall SkillSoft eLearning Consultant 61

Aptara

JANUARY 17, 2023

The consultant worked with the client’s Subject Matter Experts to collect content, develop the storyboards, and create the final deliverables. Globally Recognized Talent Aptara has more than 25 years of experience working with the Learning Division of Fortune 500 companies, combined with proven processes and exceptional customer service.

Case Study 52

Case Study Diversity Training Compliance Training eLearning Consultant 52

EthosCE

SEPTEMBER 30, 2020

From self-service course certificates to complete options for customization and branding, EthosCE makes repetitive jobs in program administration obsolete, allowing administrators to focus on building their programs and achieving measurable outcomes and success. EthosCE provides a suite of analytics tools and a robust reporting engine.

Learning Objects 98

Learning Objects Learning Objectives Association Learning Management System Help 98

SkyPrep

APRIL 29, 2021

So it is extremely important to pay close attention to the ways in which they interact with your customers and their techniques in closing a sale. With just “on the job” training , it can take years for employees to acquire and successfully deliver that top-notch customer service experience. 5) Retain your best talent.

Training 40

Training Train Customer Service Association LMS 40

AXIOM Learning Solutions

FEBRUARY 14, 2019

Sharon is our new Talent Management Specialist and will work very closely with Tammy Sena in talent management and sales operations. She will handle tasks including recruiting, on-boarding new trainers, consultants, managing a variety of other system and database functions. We’re thrilled to welcome a new member to the AXIOM family!

Specialist 33

Specialist Sales Customer Service Consulting 33

CLO Magazine

AUGUST 1, 2018

Division 1: Alanna Corrigan, Senior Director, Customer Service Training Design & Transformation, Air Canada. Damodar Padhi, Vice President and Global Head, Talent Development, Tata Consultancy Services. Helen Rossiter, Senior Talent Development Specialist, West Marine. EXCELLENCE IN COMMUNITY SERVICE AWARD.

Blended Learning 60

Blended Learning Director Easygenerator CLO 60

Ed App

MARCH 28, 2021

The first gains confidence, the second is reassured that the matters are in competent hands and the third is provided with top-notch customer service. Onboarding procedures facilitated by the LMS system are surely not only geared towards sales or consulting companies. Returning clients are only proof of that.

LMS 52

LMS Training Train Learning Management System 52

CLO Magazine

OCTOBER 2, 2018

Division 1: Gold: Damodar Padhi, Vice President and Global Head, Talent Development, Tata Consultacy Services. Bronze: Alanna Corrigan, Senior Director, Customer Service Training Design & Transformation, Air Canada. Silver: Helen Rossiter, Senior Talent Development Specialist, West Marine. THE TECHNOLOGY AWARD.

Blended Learning 68

Blended Learning Director CLO Easygenerator 68

Limestone Learning

SEPTEMBER 30, 2021

In this webinar, Novejot Choat, Enterprise Video Specialist at Panopto, will show you how to: Create video content by following best practices. PT: Community Member Showcase Join TLDCast’s crowdcast as they feature Gwen Navarrete Klapperich, Chief Learning Consultant of Klapperich International Training Associates (KITA) LLC.

Free 136

Free Diversity Training Compliance Training Brandon Hall 136

BigTinCan

APRIL 10, 2020

The definition of sales enablement has expanded to include the full spectrum of procedures in place to drive new deals and keep existing clients coming back — from continuous learning and communications to a hyper-focus on customer-centricity. . Aim for tighter alignment between content and the customer journey.

Specialist 111

Specialist Sales Customer Service Coaching 111

Talented Learning

JULY 19, 2016

Purchasing decision makers for employee learning technology initiatives are typically in HR or training department roles, while the purchase point for extended enterprise LMSs could be in sales, marketing, product groups, channel management or customer service. It is a fascinating time to be an LMS selection consultant.

Association Learning Management System 75

Association Learning Management System Association LMS Corporate eLearning LMS 75

Edume

DECEMBER 4, 2018

With over 27 million customers in 60+ countries, it’s a truly global enterprise. Greenlight Planet’s sales agents provide a direct link to its customers. They’re responsible for selling its wide range of products, providing excellent customer service, and gaining an in-depth understanding of user needs.

Case Study 40

Case Study Productivity Product Study 40

Degreed

DECEMBER 7, 2023

Prior to joining Degreed, Dan worked as a technology solutions consultant and manager, writing and reviewing numerous RFxs. “A Kelsy Meyer is a Senior Global Proposal Specialist at Degreed focused on strategic bid management. These are your “business-critical requirements. It’s about you feeling heard.

vendor 59

vendor Compliance Training Score RFP 59

Talented Learning

JANUARY 22, 2019

These are all valid reasons to offer standardized customer education. As a specialist in this discipline, I’m seeing increased interest from organizations of all types, especially startups. Because early investment in customer education helps young companies scale successfully. It’s a smart move. First Name *.

Custom 100

Custom Education Program Metrics 100

SweetRush

OCTOBER 31, 2023

We’ll work with you to customize what matters most to you and your stakeholders. Say you’re interested in sentiment analysis to help your learners improve their communication skills within a customer service interaction. The Dashboard captures and displays a customized set of learner performance data.

Authoring Tools 52

Authoring Tools Content Blended Learning Simulations 52

Limestone Learning

OCTOBER 28, 2020

In this webinar, Dalnaz Hasan, Video Specialist at Panopto, will discuss some common enterprise challenges with using video and strategies on how to overcome them. PT: Troubleshooting for Trainers (Free for ATD members) When you need to repair an appliance on the fritz, you can consult the instruction manual. Friday, Nov.

Free 133

Free Diversity Training Compliance Training Blended Learning 133

Think Orion

OCTOBER 13, 2023

10-course rating Certification: Internationally recognized certificate 4. star rating Review: “This course is exactly what I need right now. star rating Review : “I have benefited greatly, especially in the last session, because of the valuable information it contains that helps in analyzing advertising campaigns.” – Wissam S.

Social Media 52

Social Media Social Networks Media Social 52

ProProfs

JANUARY 9, 2020

“The best advertising is done by satisfied customers.” – Philip Kotler, marketing consultant. Seventy percent of customers’ buying experiences is influenced by how they feel they are being treated. A customer is 4x more likely to buy from a competitor if the problem is service-related rather than price or product-related.

Customer Service 52

Customer Service Services Authoring Tools Software 52

All Roads

MARCH 1, 2016

It must meet prospects and customers alike when they are in “research mode” – online looking for information and answers. Does it suffice as a stand in for your best customer service person? Does your website deliver a positive brand experience ? Is it useful and accurate and up to date? Does it support your sales people?

Case Study 40

Case Study IBM Apple Portal 40

LearnUpon

APRIL 30, 2018

Cathal Small tells me what he loves about the role: The part I love most is working with customers to think about their project, learning about their goals and being creative about how we use the LMS and eLearning best practices to achieve those. Customer Success Specialist @LearnUpon. Successful customers build a better LMS.

Custom 40

Custom LMS eLearning Consultant vendor 40

Elucidat

NOVEMBER 28, 2018

It will be used primarily by specialist in-house authors spread throughout the business. Does it have a specialist area? But the people and services behind that authoring software makes all the difference. We’ve all experienced bad customer service around internet or phone providers, for example. It’s not fun.

Authoring Tools 55

Authoring Tools Authoring Guide Tools 55

Cognology

AUGUST 8, 2016

Whatever their level or department, everyone goes through the same four week course, receiving extensive training in customer service and company values². New hires are greeted on their first day by any specialist tools they need, a new iMac, and a t-shirt with ‘class of’ and the year of joining.

Management 40

Management Performance Support Apple Webcast 40

Training Orchestra

DECEMBER 18, 2023

Because of the scope of services provided by mobile and internet service providers, ensuring the quality of their products is paramount from the customer service side, all the way to technical support. Managing the training to keep the services connected shouldn’t add any more difficulty.

Business 64

Business Training Train ILT 64

CLO Magazine

APRIL 22, 2014

“We believe it’s important to have a strategic plan that focuses on making sure our community is thriving, secure and healthy through intentional initiatives beyond just daily service delivery.” He returned to Chesterfield County in 2000 as assistant director of human resource management.

Internationalization 39

Internationalization Simulations Liability Quality 39

Trivantis

MAY 2, 2012

Experience: Laura is a Senior Learning & Development Consultant and e-Learning Specialist at Sun Life Financial. She also has presented for the LOMA Training & Management Development and Customer Service committees and the New England Lectora Users Group. She holds a B.S. in Communications and an Ed.M.

Lectora 40

Lectora Conference CourseMill Authoring Tools 40

Elucidat

OCTOBER 28, 2019

Does it have a specialist area? But the people and services behind that authoring software make all the difference. We’ve all experienced bad customer service - and it’s even worse when it’s with things we’re tied into. i.e. are they all ‘techies’, are they learning design specialists? Do you need these items?

Authoring Tools 40

Authoring Tools Authoring Tools eLearning Tools 40

Learning Pool

MAY 24, 2021

Learning Pool, the Derry-based elearning solutions provider is thrilled to announce the recent partnership with Equality, Diversity and Inclusion (EDI) specialists, Focal Point Training, resulting in the creation of a new collection of EDI-focused content. .

Diversity Training 91

Diversity Training Collaboration Brandon Hall eLearning Consultant 91

Limestone Learning

MAY 28, 2019

He did it through an unorthodox approach that made Disney one of the world’s most admired companies and a place where inspiring leaders train and develop exceptional employees who deliver amazing customer service. Behavioural science has the power to motivate people to learn and change, but it can be a complex, nuanced subject.

Free 65

Free Brandon Hall Compliance Training Adobe Captivate 65

eloomi

DECEMBER 9, 2021

With eloomi’s LMS, Jessica and her team can now quickly reach existing and new resellers, distributors, and consultants with engaging product and sales training in a platform that is easy to use. Fast and effective delivery of product and sales training for resellers, distributors, consultants, and end customers. Get free demo.

Compliance Training 52

Compliance Training Project Blended Learning Diversity Training 52

Talented Learning

JANUARY 8, 2019

That’s because each category involves distinctive use cases, technical requirements, professional services and licensing models. However, within each category, you’ll find a variety of vendor approaches, from specialists with only one application to generalists that support all needs. #19 REPLAY THE WEBINAR NOW!

Enterprise 43

Enterprise Learning System Trends Market 43

Talented Learning

FEBRUARY 5, 2020

Ajay is an accomplished author , instructor and consultant with credentials in both finance and learning. It’s not necessary for learning specialists to be experts in corporate finance. Now, of course, L&D specialists don’t need to be financial experts. But they should be financially literate.

ROI 64

ROI Podcasts Podcaster Podcasting 64

learnWorlds

MARCH 30, 2022

Consultant Companies. The list of CE & CS consultants follows alphabetical order from A to Z and there is no preference in regards to the structure of the information presented. Customer success & enablement. Customer service. Experienced Learning Program Consultant. Services: Career Development.

Expert 52

Expert Custom Education Summary 52

Talented Learning

JANUARY 8, 2020

These are mostly “specialist” platforms. They differentiate themselves not only through innovative functionality, but also industry-specific expertise, integration capabilities, professional services, accessible pricing and other unique characteristics. 3) Specialists and Cloud LMS Vendors Win the Extended Enterprise Race.

Predictions 87

Predictions Association Learning Management System Enterprise Association LMS 87