In almost all companies there's a superstition that somewhere in the closets of their training departments, there's a magic wand that'll make their performance problems disappear. Throw in a disengaged training team and eager consultants, the moment a client utters the words 'training' or 'elearning ', we start to salivate at the prospect of displaying our wares. In the real world however, performance issues are multi-causal and it's no wonder that most training or elearning fails to improve performance. There are four weighing counters. MORE >>

started this discussion to understand the roles (tacit and explicit) that a learning consultant plays. Sahana Chattopadhyay Senior Consultant at Zensar Technologies What does a Learning Consultant do? What are some of the primary and secondary functions that a business expects from a learning consultant? am interested in finding out if there are any defined set of tasks that a learning consultant would do to enable organizational learning. But there would still be some baseline tasks that a consultant would do in this respect. Comments (12). MORE >>

We’ve been touting Training as a viable solution to virtually any performance problem for years. We’ve done it well, and we’ve even started believing it ourselves to the extent that we wrap up a training event and move to the next. Discovery & Consulting EPSS Performer Support Blended learning learner continuum learning continuum LinkedIn performance support performer support work contextOur clients bought in. They’ve been buying in for as long as we’ve been selling it. That's worth a little different conversation. MORE >>

My point then was that mobile offers immense potential for learning and support but that it is not yet making much of a difference in the enterprise. Performance support and mobile devices only rarely appeared in the organizational playbook they described. As we look at more recent data, we find an uptick for performance support, in general, but not yet for mobile delivery. In no way did I select them for their expertise in mobile learning and support. ” Their view of what mobile can deliver includes both  learning and performance support. MORE >>

As I am straddling the line between performance improvement and instructional design, I have been mulling over the use of Front-End Analysis and thinking about whether it would apply to the performance problems that we so often see associated with implementing ERP systems. Front-end analysis is actually part of the Human Performance Technology (HPT) model, which is a systematic approach to improving productivity and competence. The Human Performance Technology Model. It is a combination of five fundamental processes: Performance analysis. Cause analysis. MORE >>