Dashe & Thomson

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Rx for SMEs

Dashe & Thomson

SMEs have a ton of work to do and generally keep their heads down until all work is done — defining requirements, documenting processes, testing, collaborating on training content, and training end-users. Set up a Web-based content collaboration site (wikis work great for this). That way you learn as your SMEs learn.

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Rx for SMEs | Social Learning Blog

Dashe & Thomson

SMEs have a ton of work to do and generally keep their heads down until all work is done — defining requirements, documenting processes, testing, collaborating on training content, and training end-users. Set up a Web-based content collaboration site (wikis work great for this). That way you learn as your SMEs learn.

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The Magic of the Hero’s Journey in Learning Engagement

Dashe & Thomson

But increasing learning engagement is easier said than done, especially when your content isn’t exactly a page turner. Creating excitement around compliance training or updating to a new software system is no small feat. In fact, it can be downright daunting.

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Learning & Development Resolutions for 2020

Dashe & Thomson

This, plus creating a habit to ask “why?” We’re always excited about the possibility of clients partnering with us in trying these new things, and in the last year I’ve found that designing prototypes, mockups, and functional experiments best demonstrates how we might approach learning objectives in a more engaging way.

Develop 140
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How to have a Happy Ending to Your ERP System Implementation Story

Dashe & Thomson

Establish key performance indicators for the critical tasks that link to the business case, and write learning objectives from those. Create health score cards that illuminate the path ahead. Learning and support at the point of work drives sustained capability. Ensure your process flows cover these.

System 179
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What is Your Training Plan B?

Dashe & Thomson

The IT Department was to create a knowledge base for an issue tracking system that would be used by the Help Desk. The LMS Manager set up a wiki and the training team populated it over the weekend with the process and procedure content they had been creating for training. The LMS Manager needed a Plan B.

Wiki 165
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User Experience Design – What it Is / What it Isn’t

Dashe & Thomson

However, when I recently entered into the world of learning design, I was surprised that I very rarely heard the term user experience within the elearning industry. What I have heard, however, are Instructional Designers that want to create “memorable and engaging learning experiences.” ” … just about the user. ” No.

Design 189