Jay Cross's Informal Learning

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Donald Clark on training departments…

Jay Cross's Informal Learning

Read Donald’s post on a recent debate about whether training departments are part of the solution or part of the problem. Then there’s the phoney content; NLP, learning styles, life coaching (get a life not a coach – life is not a training programme), a flood of fuzzy nonsense. Neither has so-called ‘leadership’ training.

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Informal Learning Center

Jay Cross's Informal Learning

Formal training and workshops account for only 5% to 20% of what people learn from experience and interactions. Most corporations over-invest in formal training while leaving the more natural, simple ways we learn to chance. When it’s just so obvious NOT to train it’s painful to watch it happen , ibid. Buy the book! Advertising.

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Informal learning: the real deal. Free.

Jay Cross's Informal Learning

Organizations that focus on the supply side of the training they provide are looking at the wrong side of the equation. Think of trainer turned into stage manager… their facilitation is more about making tools available than writing content; leaving the learners in charge to create and apply content.

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Informal learning patterns

Jay Cross's Informal Learning

Only small amounts of time and training are required to become familiar with a technology. It takes significant time and training in order to become minimally competent with a technology. It takes virtually no time to author (to contribute online content) and few if any approval loops exist.

Pattern 44
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Driven by demand

Jay Cross's Informal Learning

Organizations that focus on the supply side of the training they provide are looking at the wrong side of the equation. Think of trainer turned into stage manager… their facilitation is more about making tools available than writing content; leaving the learners in charge to create and apply content.

Webcast 40
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UMBC’s “ISD now!”

Jay Cross's Informal Learning

Organizations that focus on the supply side of the training they provide are looking at the wrong side of the equation. Think of trainer turned into stage manager… their facilitation is more about making tools available than writing content; leaving the learners in charge to create and apply content.

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Overcoming Bipolar Thinking

Jay Cross's Informal Learning

Formal learning is characterized by a curriculum, i.e., content chosen by someone other than the learner. Corporate training focuses on novices. Schools neglect alumni, and training departments neglect the experienced people, those who generate the profits. We thought we could train them to do their jobs.