Skilful Minds

JUNE 19, 2013

The Altimeter Group’s report from earlier this year, The Evolution of Social Business: Six Stages of Social Business Transformation, offers the above graphic to exemplify the way social networking develops as the social activities of businesses mature.

Social Networks 62

Social Networks Social Enterprise 2.0 Social Network 62

Skilful Minds

APRIL 5, 2011

Over a series of conversations about recent research on the relative importance of visual embellishment in how people remember and understand data, I suggested to Dave that we develop a presentation around the topic.

Twitter 41

Twitter Conversation Collaboration Issue 41

Skilful Minds

APRIL 20, 2009

Listening to the conversations people engage online about a topic (such as your brand), and eliciting the participation of those people in the development and refinement of products and services, are two key parts of an experience design strategy. Companies must talk-the talk and walk-the-walk for brand strategy.

Social Media 49

Social Media Social Networks Media Social 49

Skilful Minds

MAY 20, 2009

Policies, processes, channels, touch points and transactions are increasingly viewed as parts of the social experiences organizations use to engage employees in collaboration and customers in conversation.

Open 47

Open Social Organization Business 47