Clark Quinn

APRIL 26, 2022

That is, information dump and knowledge-test courses. A request for a course is a sufficient rationale to make one. A frequent occurrence is a business unit asking for a course. There’s a performance problem (or just the perception of one), and therefore a course is the answer. A course is always the best answer.

Metrics 262

Metrics Performance Support Pedagogy Behavior 262

Clark Quinn

JANUARY 11, 2022

I backed her comment, but it occurs to me that there’s more here, and of course I have a connection. Thus, mobile thinking is a way to break through the mindset of courses, and start looking at the bigger picture of technology supporting how we think, work, and learn to the success of our organizations.

Performance Support 282

Performance Support Performance Picture Consulting 282

Clark Quinn

FEBRUARY 8, 2022

In the latter case, we provide the best guidance, but of course the organization isn’t obliged to comply. When I looked into accreditation for educational institutions, the requirement isn’t about the actual curriculum, but instead that there is a library and that there are processes for review and revision of course offerings.

Pedagogy 242

Pedagogy Quality Forum Social Networks 242

Clark Quinn

DECEMBER 5, 2023

So, Guy’s book is about taking a step above just thinking of course. He’s a proponent of performance improvement consulting, where you analyze the problem before you decree a course as a solution. The important recognition is that there can be multiple barriers to performance, including a lack of skills indicating a course.

Performance Support 173

Performance Support Analysis Consulting Suite 173

Clark Quinn

MAY 4, 2021

This is a common belief amongst L&D: well, our [fill in the blank: employees served per L&D staff member | costs per hour of training | courses run per year | etc.] We produce the courses our customers need. It’s a frequent symptom that the courses that are asked for have little relation to the actual problem.

Metrics 275

Metrics LMS Job Innovation 275

Clark Quinn

AUGUST 11, 2020

It’s about not just courses on a phone, but: Augmenting formal learning: extending it. Here, of course, is the greatest difference from mobile, but the mindset is still relevant. Of course, I now would. And, given that I’ll be running the course again, I definitely will! Performance support: cognitive augmentation.

Cognitive 313

Cognitive Mobile Performance Support eLearning Strategy 313

Clark Quinn

JUNE 14, 2022

Worse, of course, is a focus purely on knowledge , which really isn’t good ID). Even before we open them up cognitively (though, of course, they’re linked)! However, when you stop trying to use courses for everything, you’ll have more resources to do courses right.

Cognitive 286

Cognitive Metrics Exercise Instructional Design 286

Clark Quinn

SEPTEMBER 6, 2022

You need some metrics, of course. The tradeoff is that we should be doing less courses overall, once we’re asking questions, and our solutions will be more effective. Going beyond knowledge dump courses that achieve no organizational benefit? You test against them, and then tune to get closer. I hope you do, too.

Metrics 259

Metrics Brain Predictions Agile 259

Clark Quinn

MAY 9, 2023

It’s not the average course that’s the issue, but big ones, or multiple courses addressing skill gaps. I know in higher ed (I was there once) it tends to be a process of figuring out what content they need, and distributing across courses. In a more research institution, I could design my HCI course my way.

Teach 218

Teach Issue Design Track 218

Clark Quinn

MARCH 21, 2023

While there are myriad problems, such as lack of knowledge of how learning works, etc, folks seem to think you can turn around a course in two weeks. Put content into the hopper, and out comes courses. Why, don’t you just distribute the information across the screen and add a quiz? Iteration and testing fell away.

Problem 309

Problem Quiz Quality Instructional Design 309

Clark Quinn

MARCH 15, 2022

Someone, of course, asked how do you then work with SMEs to get the necessary information. You have to manage the process right, of course, but if you can do it, it’s useful. That’s where you get ‘info dump’ courses and bullet point-laden slides. Of course, you want to ensure you test for confirmation.

Behavior 267

Behavior Articulate Slides Templates 267

Clark Quinn

MARCH 7, 2023

Though, too often, it seems that way: ‘awareness’ courses continue to perplex me. Not all interventions may be within L&D’s purview, of course. We design courses. We need to rethink and ask about doing, not learning; we need to ask about people: what to do ?

Performance Support 262

Performance Support Consulting Performance Analysis 262

Clark Quinn

JANUARY 3, 2023

And, of course, we do need to move on (as if there were an alternative ;). Things can get better despite what happened in the past (or worse), though of course taking your own proactive steps is recommended. We’ve still some legacies slowing us down, of course. Here’re some random thoughts looking ahead.

Alternatives 226

Alternatives Trends Attention Course 226

Clark Quinn

NOVEMBER 1, 2022

I’ve suggested that courses make sense, particularly for novices. Not sure I care… What does matter is what that implies for courses. Obviously, if courses aren’t enough, we need a bigger picture. The conjunction of discussion prompted me to reflect on the intersection, considering Web 3.0 and whither the LMS.

Association Learning Management System 243

Association Learning Management System Web Association LMS LMS 243

Clark Quinn

NOVEMBER 28, 2023

On the cynical side, of course, is other evidence. You can have an impact, though of course you risk having a previous lack of impact exposed… So, his point was that he thought that more and more leaders of L&D are realizing they need that foundation. That’s not really what we should be looking at.

Predictions 205

Predictions vendor Leadership Trends 205

Clark Quinn

JUNE 3, 2021

As context, many moons ago we developed a course on speaking to the media. They had been running a face to face course, and rather than write a book, they wondered if something else could be done. They had been running a face to face course, and rather than write a book, they wondered if something else could be done.

CD-ROM 283

CD-ROM Case Study Evalution Asynchronous 283

Clark Quinn

MAY 23, 2023

One is, of course, the domain. Then, of course, there’s the practice. Too often, of course, clients raise concerns about making sure ‘the content’ is covered. Not knowing, of course, that SMEs have access to what they know about the domain, but less about what they do!

Storyboard 211

Storyboard Roles Examples Performance Support 211

Clark Quinn

MARCH 14, 2023

Of course, I’m biased, as my two most recent books are specifically to those ends! You need to address both process and product, of course. That’s my goal, of course: to help them bake learning science and engagement into their processes and products. I’m not the only one focusing on the latter, of course.

Productivity 198

Productivity Product Cognitive Integrate 198

Clark Quinn

SEPTEMBER 21, 2022

Then, of course, are the projects that didn’t, for whatever reason, see the light of day. We collaborated on an online course on speaking to the media. The lessons learned, of course, have continued to inform me, including, for instance, my calls for content systems. These include a mobile app a company could point to.

Project 227

Project Press Performance Support Engineering 227

Clark Quinn

FEBRUARY 1, 2022

I think it’s worth laying out some of the issues and thinking, and of course I welcome your thoughts. Which of course I laud, but the powers-that-be expect it to yield less training without much other change. This includes going from courses to performance, as a first step.

Performance Support 272

Performance Support Strategy Performance Association LMS 272

Clark Quinn

MAY 3, 2022

Instead, of course, we don’t change our behavior without practice, reinforcement, etc. Of course, we’re not aware of our flaws. Rapid eLearning tools emerged to make it fast to take the PPTs and PDFs from the previous courses and put them onscreen with an added quiz. We don’t measure, by and large.

Behavior 178

Behavior Rapid eLearning Quiz Social Networks 178

Clark Quinn

MAY 25, 2021

I recognize that this is the life of overworked IDs, particularly if you’re the lone ID (which isn’t infrequent), or expected to handle course development on your own. Our focus should shift to where our first response isn’t a course! . And staying on top of a variety of software.” . Yet it is a lot of different competencies.

DevLearn 276

DevLearn Asynchronous Performance Support Rapid eLearning 276

Clark Quinn

SEPTEMBER 7, 2021

Which requires, of course, that you set metrics about what your solution should achieve. We’re still asked to make slide decks look good, or create a course on X, etc. As I explained about social media metrics, but applies here too, you should be iterating until you achieve the metrics you’ve set.

Evalution 265

Evalution Metrics Agile Instructional Design 265

Clark Quinn

FEBRUARY 4, 2021

And, of course, to then use them. Of course, that doesn’t mean what you come up with will be right. There’s more, of course, but these are some of the areas where we need to modify what we do. There’s more detail to this, of course, and if you’re interested in the more, I’ll encourage you to sign up for the workshop.

Cognitive 244

Cognitive Analysis Diversity Training Agile 244

Clark Quinn

MAY 10, 2022

A typical approach would be, after an initial course, to stream out questions about different aspects of the principles. Of course, these are extremes. Of course there should be coaching, and increasing responsibility, and more. So here’re some thoughts on gamification or the alternative. 2n gets you 2X points or maybe 3X.

Gamification 191

Gamification Alternatives Coaching Streaming 191

Clark Quinn

MARCH 30, 2021

Of course, it didn’t exist. Of course we could call a service person, but trying to be handy and frugal (and safe), we wanted to find out if it was something I could deal with. Just as you shouldn’t be creating a training course when a job aid will do, you can save a help call when a job aid can address most of the problems.

Performance Support 316

Performance Support Support Performance Design 316

Clark Quinn

MAY 13, 2020

In addition to teaching a course on mobile learning, I’m one of the speakers at a new online event. The key, of course, is to leverage what’s different, and possible, online. And, of course, I’m one. Which, of course, means there’re bound to be learnings. There are all linked, of course.).

Conference 241

Conference Design Synchronous Quality 241

Clark Quinn

DECEMBER 22, 2020

And, of course, the prose (and the diagram): Script. In my book, Revolutionize Learning & Development, I pushed for the performance ecosystem, going beyond ‘the course’ to talk about all the ways that L&D that could assist organizational learning. At least not in full. Here I rectify that ;). (A A bit over 5 mins.)

Performance Support 295

Performance Support Performance Metrics Organizational Learning 295

Clark Quinn

NOVEMBER 17, 2020

So that means doing courses right, when courses are the answer. It’s not ‘we need a course on this’, but instead “we can identify that we have a skills gap and we need to improve our performance”. That’s the optimizing role, going beyond being efficient to being effective.

Reputation 258

Reputation Agile Quiz Cost 258

Clark Quinn

JULY 18, 2023

We could do our own inferences , and of course we did. Until then, we’ll see orgs request and vendors respond with info dump courses. Which were ‘provide information’ and then a listing of content! Why aren’t we getting: performance objectives misconceptions /ways they go wrong models stories & examples etc?

vendor 205

vendor Games Media Solution 205

Clark Quinn

JULY 19, 2022

The notion of content models is that instead of creating full courses, we build content in chunks, and pull them together by rule. Underpinning this, of course, is getting the content right, and that means having some good definitions around the content. That’s the top level focus.

Templates 243

Templates Content Cognitive DevLearn 243

Clark Quinn

NOVEMBER 22, 2022

It won’t stay the same, of course. There’ll be copy-editing, of course, and reading initial proofs if formal. I have a colleague whose supervisor never started writing without first creating a diagram. You really do need to get your idea down. I start with an outline. Not only while creating it, but while writing to it!

Write Blog 289

Write Blog Internationalization Newsletter Press 289

Clark Quinn

APRIL 20, 2021

It’s more challenging to achieve when there aren’t as many times it’s relevant in the course of your workflow. As Joe Harless famously said “iInside every fat course there’s a thin job aid crying to get out.” . All that can’t come from a course ( no one is going to sit through 10000 hours!).

Expertise 299

Expertise Learning Communities of Practice Issue 299

Clark Quinn

JUNE 29, 2021

It’s now an expectation that with an authoring tool and content, a designer can put up a course in 1-2 weeks. Too often, we have our own expectation that “if we build it, it is good” That is, too often we take an order for a course, we build it, and we assume all is well. Really, we need slow learning!

Rapid eLearning 280

Rapid eLearning Quiz eLearning Tools vendor 280

Clark Quinn

NOVEMBER 14, 2023

It really is about the pivotal point in L&D, when you move from just offering courses to looking at performance. Quite simply, L&D has a problem of going from go-to-whoa without considering whether a course is the right solution. It’s such an important point that it’s worth reiterating.

Performance Support 204

Performance Support Problem Open Analysis 204

Clark Quinn

MARCH 22, 2022

I can use a tool to achieve my goal rather than have to take a course. Still, taking a pre-digested course is easier than having to work together to collaborate and solve it. Of course, if someone else has the answer, just asking and getting it is easier than working to create an unknown answer. (So, Informal Learning.

Performance Support 212

Performance Support Alternatives Performance Collaboration 212

Clark Quinn

SEPTEMBER 22, 2022

Of course, there are tradeoffs. On top of, of course, Matt and myself. As best we can, as we negotiate with the faculty, of course. Of course, there’s no commitment that you have to stay in one or another. There’s also a different pedagogy than most conferences.We At least we can share our thinking.

Conference 223

Conference Design Virtual World Director 223