Performance Learning Productivity

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From Courses to Campaigns : using the 70:20:10 approach

Performance Learning Productivity

One of the major strategic objectives for many HR and L&D departments in 2016 and beyond will be to extend their focus and services beyond courses and out into the workplace. Courses may help with the basics, or to refresh our knowledge, but courses alone won’t deliver high performance. Why should there be better ways?

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70-20-10: Origin, Research, Purpose

Performance Learning Productivity

A last group discounts it claiming 70-20-10 has no research to back it up and that it provides little value because the numbers are not accurate. At the time in the late 1980s, Michael Lombardo and I were teaching a course at the Center called Tools for Developing Effective Executives. Eichinger, Lominger International, Inc.,

Research 130
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70:20:10 - A Framework for High Performance Development Practices

Performance Learning Productivity

They simply remind us of the facts above – that the majority of learning and development comes through experiential and social learning in the workplace (the ‘70’ and ‘20’) rather than through formal classes and courses (the ‘10’). It also provides a coherent framework to strategise workplace, social and structured learning activities.

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Building a Culture of Continuous Learning

Performance Learning Productivity

Classes, courses and curricula – structured learning events – don’t provide all the tools in the toolkit. My experience is that the 70:20:10 framework provides a holistic strategic model that helps build a culture of continuous learning. Most people get it. Then we need to adopt effective strategies to get us there.

Culture 279
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The Knowledge and Learning Transfer Problem

Performance Learning Productivity

Of course he was right. What I’d meant by ‘learning delivery’ was ‘providing the resources and environments that help learning and, by inference, improved performance, to occur’. Of course exposure to other people is one of the primary ways we learn and improve our performance. Of course this is easier said than done.

Problem 194
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Managing Learning?

Performance Learning Productivity

Of course external factors – such as other people (especially your manager and your team), technology, prevailing culture, general ‘environmental’ factors, and a range of different elements – can support, facilitate, encourage, and help your learning occur faster, better, with greater impact and so on. It is this.

PKM 210
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Who Needs Training, Again?

Performance Learning Productivity

Spending money, time and effort providing face-to-face training or eLearning courses for workers in an attempt to equip them to use new processes and systems as they’re rolled out across our organisations is one of these cases. Most of us know there are

Training 199