Case Study: Waterstones Academy – Goal-Based Learning for Booksellers
Rob Hubbard
NOVEMBER 21, 2013
Many retailers wanting to provide product training would opt for face-to-face training, or elearning courseware plus an LMS. Support – providing great front-line support to users and managers. The Waterstones Academy site has provided us with a fantastic new tool to develop and train our bookshop teams.
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