Learning Pool Announced as Finalist in the 2020 Stevie® Awards

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Libby Cross, Senior Marketing Executive

Learning Pool, the leading full-service elearning provider, is delighted to announce that it has been chosen as a finalist for the Customer Service Success Award in the 14th annual Sales and Customer Services program at the 2020 Stevie® Awards.

Created in 2002, the Stevie Awards is the world’s premier business awards, honoring and generating public recognition of the achievements and positive contributions of organizations and working professionals worldwide.

In total, there are eight Stevie Awards programs throughout the year, each with its own focus, list of categories and schedule. Each of these harnesses the insights and talents of more than 200 judges every year, including many of the world’s most respected executives, entrepreneurs, innovators, and business educators.

The Stevie Awards for Sales and Customer Services recognize the achievements of contact center, customer service, business development, and sales professionals worldwide. As a finalist, Learning Pool is ensured to be presented with either Gold, Silver or Bronze at a fantastic gala banquet at Caesar’s Palace in Las Vegas, Nevada on Friday 28th February 2020 where more than 600 professionals from across the globe are expected to attend.

Duncan Shores, Chief Commercial Officer said:

This recognition will come as no surprise to the clients and partners that work with our sales and customer service teams daily. Both teams work hard to ensure our customers achieve success with their Learning Pool service and that’s why 98% of them say they are happy to recommend us to someone within their network.

In response to the phenomenal entries to the Sales and Customer Services award program, Maggie Gallagher, President of the Stevie Awards commented:

Every finalist nominee should be proud of the work they did over the past 18 months to be recognized by the judges. They should also be proud of how well they effectively communicated those achievements to the judges.

Past winners of the Stevie Awards include Google Fiber, UPMC Health Plan, Zappos, and AKSigorta. Details of the Sales and Customer Services Stevie Awards program and the list of finalists can be found here.

About Learning Pool 

Learning Pool is a full-service elearning provider, offering a range of courses, tools and content creation to over 750 organizations and 2 million learners in 21 countries. With the largest and most flexible catalogue of content on the market and a reliable and robust LMS, Learning Pool delivers a highly customized learning experience, combining their expertise in personalized learning, gamification, and AI-driven performance. 

As the Learning Technologies Company of the Year 2018, Learning Pool also took home Gold for Most Innovative New Product with TUI and Silver for Ryan O’Hara as Learning Designer of the Year at the 2019 Learning Technologies Awards. They are a two time Gold Investors in People company and also received Silver for Best Advance in Emerging Technology at the 2019 Brandon Hall Awards.

The recent acquisition of HT2 Labs, the leading provider of Learning Experience and Learning Analytics solutions, saw staff numbers rise to over 185 colleagues across Learning Pool’s six offices in the UK and US.