Inkling

JULY 29, 2016

During the morning portion of our event we welcomed in current customers to open up a dialogue around how they’re using Inkling, meet with Inkling executives, and share their experience on how Inkling has changed their organizations for the better. Customers Coming Together. Needless to say, we had a blast at Hamburger University!

CLO 100

CLO Enterprise Mobile Network 100

Inkling

FEBRUARY 10, 2016

Consider what your content strategy should look like in order to keep your reps well-informed, with easy access to sales enablement information that allows them to close deals and keep valued customers coming back. Increased customer satisfaction. Increased employee productivity. Application. Business impact.

Metrics 100

Metrics Strategy Sales Embed 100

Inkling

APRIL 10, 2017

Inkling has created a new category of software that connects the deskless workforces of companies like McDonald’s, Starbucks, and Chick-fil-A, via mobile for an upgrade to both labor productivity and the customer experience. I create lists of target customers, which eventually has led to deals won with large corporations.

Market 100

Market Social Networks Social Media Upgrade 100

Inkling

MAY 17, 2016

It’s no exception for sales reps who need on-demand access to product, competitor, and customer knowledge just before and while meeting with customers. We’ve all become accustomed to—and even expect—having quick access to information and knowledge readily available at our fingertips and on our mobile devices.

Sales 124

Sales Knowledge Trends Mobile 124

Inkling

SEPTEMBER 7, 2016

The outcome—happier store employees who are more engaged in their work—leads to high impact results, including 81% higher customer satisfaction and 50% lower employee turnover. Do you worry about customer satisfaction and inconsistent brand experiences across your stores? What about binders and paper documents?

Reference 100

Reference Guide Interactive HTML 100

Inkling

JUNE 29, 2016

There are numerous applications that help companies build glamourous websites, blogs, and newsfeeds that render beautifully on both desktops and mobile devices targeted to their customers, but why is this not the case with internal content? Wouldn’t employees be an internal customer?

Enterprise 124

Enterprise Wiki Change Content 124

Inkling

SEPTEMBER 26, 2016

By delivering operational consistency, Inkling’s customers drive exceptional customer experiences. Employees rely on Inkling to deliver exceptional customer experiences. ###. Today’s release also includes additional platform enhancements to better support complex operations across thousands of stores and millions of employees.

Simulations 100

Simulations PDF Policies Performance Support 100

Inkling

AUGUST 10, 2018

The three part series will give you a quick but thorough taste of what’s happening in the restaurant industry today, the challenges that brands face, and what exciting opportunities exist for improving operations and increasing employee and customer satisfaction. Part I: State of the Restaurant Industry.

Survey 100

Survey Examples Sample Trends 100

Inkling

JULY 18, 2016

Inkling Illuminate is less than two weeks away, and we couldn’t be more excited to see all of our customers, prospects, and partners! This will be an opportunity for customers and thought leaders to network with other forward-thinking innovators across various industries. Still haven’t registered for your spot at the event?

CLO 100

CLO Toys Network Performance Support 100

Inkling

MARCH 22, 2016

.” Savion also noted that Dell’s partnership with College for America , a fully accredited online degree program, has helped frontline workers develop the communication and problem-solving skills necessary for delivering a great customer experience while also providing them with a college degree.

Kaplan 100

Kaplan Education Metrics ROI 100

Inkling

MAY 2, 2016

Join Inkling and our all-star panel of customers, including Systran and Liberty Mutual, to learn how they overcame the typical L&D anxieties with an innovative, successful learning solution. You’ll walk away calm and confident, ready to tackle any learning curveball thrown your way. Let us know in the comments!

Conference 100

Conference Diversity Training ROI Analytics 100

Inkling

FEBRUARY 23, 2016

Customize training for individuals. With extra attention to regular communication, employee advancement, customized training, and just-in-time content, your remote team will reach new heights. Your team needs to know that they can reach out to you and get answers as quickly as if you were in the same office.

Instant Messaging 100

Instant Messaging Training Train Information Overload 100

Inkling

MAY 25, 2016

Options include stock, custom, and everything in between. With their orange-clad and boisterous staff cheering at random moments throughout the expo, attendees had #eLearningbrothers on their radar. As leaders in eLearning, they provide templates across all types of business industries that will help your team become learning rock stars.

Sound 113

Sound Oasis Simulations Conference 113

Inkling

MARCH 25, 2016

We want to encourage all our customers and prospects to harness the superpowers of great content for employee training. Since Inkling is actively researching an xAPI integration, I was especially interested in this topic, and have some strong action items to tackle in the coming months. The Inkcredible Inkling Man.

Solution 100

Solution xapi eLearning Guild Conference 100

Inkling

FEBRUARY 24, 2016

Cloud content is easy to customize and search by module or topic, letting your employees quickly access the right training material without spending ages scrolling through irrelevant content. The latest updates are instantly available to your team without needing to update static PDFs or distribute hard copies.

Social 100

Social Mobile Corporate eLearning Instant Messaging 100

Inkling

JANUARY 21, 2016

These customizations enable each employee to tap into a specific mix of content to help her grow in her role. Your team should be excelling on every level, and there’s always room for improvement. Allocate your resources wisely, offering the most L&D coverage to areas where your employees need the most work.

Blended Learning 100

Blended Learning Training Train Outsource 100

Inkling

AUGUST 4, 2016

Some organizations are attempting to solve the BYOD content gap by building custom mobile apps, but many are in fact solving the wrong problem. You can surely forget about videos or other interactive features as well. Efforts to Solve the BYOD Content Gap.

Yahoo 100

Yahoo PPT PDF Gartner 100

Inkling

JANUARY 26, 2016

Don’t let the sales dialogue end prematurely–arm your sales team with high-quality reference materials, complemented by customized content designed specifically for the lead. Your salespeople can spend months learning the ins and outs of your products and services, and still be stumped by a well-placed question.

Quality 140

Quality Sales Content Reference 140

Inkling

JUNE 24, 2016

Between call scripts, value propositions, customer case studies, and product videos, to name a few, there is an ever-increasing library of content in the sales arsenal. And with content that’s searchable across documents, you know your team is always equipped with just the right resource they can easily surface anytime.

Quality 124

Quality Productivity Product Content 124

Inkling

MAY 3, 2018

The upside is that restaurant brands are focusing on improving their operations and retooling their menus to be competitive, as well as delivering value and convenience to customers. Strategies like limited-time offers (LTOs) have also increased in popularity as a result of their ability to drive traffic and sales when executed properly.

Conference 113

Conference Leadership Trends Sales 113

Inkling

FEBRUARY 16, 2016

Customize training content to ensure that each learner is able to easily discover and ingest the information that they need to do their jobs better. . .” This approach often leads to a workforce that’s overloaded with information and unfocused. Instead, pay attention to who will use what information on a day-to-day basis.

Cost 100

Cost Program Metrics Training 100

Inkling

DECEMBER 14, 2022

Our customers have it easier than most when it comes to training and development to improve employee performance because they’ve used five basic tenets to guide their strategy planning. . In 2023, you can be like our customers who know they’re using a strategy that works.

Strategy 264

Strategy Develop Agile Analytics 264

Inkling

OCTOBER 18, 2022

Industries where frontline workers are essentially the face of the brand, and who are responsible for guiding the customer experience are facing high employee turnover, due in part to gaps in training. . In a 2018 Deskless Workers Study only 1% of all IT software spending supports deskless workers— particularly frontline workers. .

ROI 130

ROI Metrics Develop Training 130

Inkling

DECEMBER 6, 2022

This is especially true for retailers and restaurants because your frontline workers are the face of your brand in how they deliver service to customers. One example comes from our customer, Jack in the Box. The question is how? . And, no more creating content in a stand-alone tool and managing it across multiple learning systems.

Trends 264

Trends Training Train Mobile 264

Inkling

JANUARY 23, 2018

The Single Customer Experience. While those terms are still used, more retailers now recognize that customers see brands, not channels, and your customer relationship spans all touch points simultaneously. But these employees now define a large piece of the customer experience. Bringing Managers onto the Floor.

Offline 140

Offline Trends Mobile Photo 140

Inkling

JANUARY 26, 2016

With the unveiling of Inkling for Enterprise, the company has more than tripled its customer base in the last year to include global brands like Gap Inc., We help companies improve performance by better connecting their employees, partners, and customers with the knowledge they need. About Inkling.

Enterprise 174

Enterprise Platform Content OnDemand 174

Inkling

DECEMBER 20, 2016

Many businesses today rely on deskless workers who can perform their job functions while on the road, in front of customers, or at remote sites; other companies have simply come to recognize the benefits of having a mobile workforce. Customer homes, dealerships, industrial sites, manufacturing plants (field services).

Mobile 100

Mobile Content Site Offline 100

Inkling

FEBRUARY 14, 2016

In today’s market—as a result of technology and the customized customer experience it offers—customers demand more from their providers, and these legacy providers must adapt to stay ahead of direct-to-consumer models.

Mobile 100

Mobile Performance Technology Liability 100

Inkling

APRIL 1, 2016

By deploying the best information tools and strategies for your company, you can facilitate a higher level of customer engagement, create a dynamic work environment, and exceed business goals. Data from these exchanges is used to build predictive models around member dissatisfaction. Request a demo here.

Innovation 100

Innovation Informal Tools Simulations 100

Inkling

FEBRUARY 2, 2016

It’s not enough to be an expert on your company’s product: your reps need to be experts on the customer’s needs and the solutions to those needs. Build a strong relationship with the prospect by caring about their pain points, and you have a customer for months or years instead of a single sale.

Sales 113

Sales Expert Content Help 113

Inkling

FEBRUARY 18, 2016

We’ve come to expect customization and personalization from all of our media, and work media is no exception. Use customization as a means of transferring knowledge more effectively. This also lets you customize which information is available to which users, effectively personalizing the learning experience.

Knowledge 100

Knowledge Custom Content Metrics 100

Inkling

FEBRUARY 25, 2016

Take advantage of customization. Customize your content to reflect what engages your employees, using elements such as: Easy-to-digest text, utilizing bullet points, short snippets, and well-placed complementary elements. Have a conversation with your workforce and understand what makes them tick.

Culture 100

Culture Companies Effectiveness Program 100