InSync Training

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Creating a Customer Hero Story

InSync Training

Every day we tell stories, to ourselves, our learners, and our customers. Christine Miles, Chief Architect of Ci Squared, identified a customer hero story as our best option. Virtually There Session Recap. Psychologists have determined that storytelling makes a difference in how people act.

Custom 113
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Dropbox's Transition to Remote Work and Training Solutions

InSync Training

Discover how Dropbox tackled high churn with virtual training, boosting feature adoption and customer retention in a competitive cloud storage market.

Solution 130
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Client Chronicle – Focus on Virtual Onboarding

InSync Training

In response, InSync Training developed a custom strategy that delivered measurable results, exceeding training goals. With 66,000 employees in 70 countries worldwide, the company sought to unify and streamline learning transfer and virtual experiences across their entire organization.

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LxD: Designing for Learners, Not Just Content

InSync Training

Perhaps it presented steps as too simple (“Then just get everyone to agree and implement your plan”) or offered unworkable performance tips (“Set aside a half-hour every day to reflect on your obstacles and achievements”) or included a tipoff that the designer had no idea about the reality of your work (My postal-service husband says he laughs at the (..)

Design 264
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How Do People Learn? Answers from Julie Dirksen

InSync Training

You’re a great customer service rep. You can teach other people how to perform customer service.” “Wow! Often trainers become trainers because their organizations see them succeeding at their jobs. “Oh! You created a beautiful new page for the internal website. Can you teach these three team members your process?”.

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Break Free and Defeat Unemployment by Utilizing Online Training Courses

InSync Training

Not only is this quite expensive, but it is also difficult to find customized solutions that allow the unemployed person to see to their job searching and family responsibilities. In the traditional model of education and training, students learn from professors by physically attending classes at specified times.

Online 166
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Blend with Intention: Plan for a Successful Blended Learning Campaign 

InSync Training

The reality is, modern learning strategies, techniques, and technologies seem to be custom designed for blended learning approach. For so long, in fact, it feels like an old-fashioned term. A term that is not modern enough for the current learning landscape.