Knowledge Guru

APRIL 11, 2016

BLP showcases Knowledge Guru, along with award-winning custom solutions like “Password Blaster,” at the 2016 ATD International Conference. Areas of focus include product launches, customer training, internal process training, safety & compliance and more. Learn more and register here. About Bottom-Line Performance.

Knowledge 100

Knowledge Mobile Games Solution 100

Knowledge Guru

JANUARY 7, 2015

You want to include a serious game in your training… but can you use an inexpensive game template or do you need a more expensive custom game? If you truly need to build skill – let people practice doing something – then a custom designed game can be a high-value way to help people achieve skills. Pretty cool!

Games 100

Games Templates Custom Simulations 100

Knowledge Guru

APRIL 28, 2014

The Learning and Development team will embrace the easy authoring and customization process. We have collected feedback from our current customers (organizations such as Cisco, ExactTarget, Kimberley-Clark and Johnson & Johnson) to build a platform you’ll be excited to use. You can even add your company colors and a custom footer.

Knowledge 259

Knowledge Player ASTD Games 259

Knowledge Guru

OCTOBER 11, 2014

Select the CUSTOMIZE tab. From within CUSTOMIZE tab, select Game Appearance. Customize Support customize' If you want to change that logo to reflect your company or the game’s name follow this quick tutorial. Here’s the steps: Quick Steps List. Locate the logo field near the bottom of the page.

File Size 100

File Size Tutorial Slides Games 100

Knowledge Guru

NOVEMBER 14, 2017

Expand Customize option within left-hand navigation pane, and select Game Spacing. Expand Customize option within left-hand navigation pane, and select Game Spacing. Authors have the option of immediately adjusting level availability or they can schedule an entire world to unlock at a future date. A new interface appears.

Player 100

Player Games Authoring Custom 100

Knowledge Guru

JANUARY 20, 2017

Be aware that the first custom registration field you have in your game links to a leaderboard. Expand Customize option within left-hand navigation pane, and choose Select Leaderboards. Choose to use all the leaderboards (the default) or choose one or two. Follow these steps to select Leaderboards for your Drive game.

Score 100

Score Games Custom Roles 100

Knowledge Guru

AUGUST 7, 2013

Your job is to regain customer satisfaction and sales by successfully resolving a variety of issues related to formulation type. When players entered their territory, they discovered five customers, each with a different issue. Responding appropriately to the customer the first time. Good idea, right?

Score 206

Score Games Player Design 206

Knowledge Guru

DECEMBER 17, 2014

Many of the respondents were current clients: organizations for whom we create custom learning solutions. Others were Knowledge Guru customers, and still more were corporate learning professionals who subscribe to our newsletter. Knowledge Guru customers already know how the platform can help learners remember. The result?

Survey 197

Survey Issue Knowledge Compliance Training 197

Knowledge Guru

AUGUST 22, 2017

We’ve added several new features to the Knowledge Guru platform based on customer requests and lessons learned implementing Knowledge Guru games as part of larger curriculums for our clients. We’ve created a comprehensive collection of templates, tactics, and tips to help Knowledge Guru customers make their games a success.

Authoring 0

Authoring Games Knowledge Compliance Training 0

Knowledge Guru

OCTOBER 15, 2014

Be aware that the first custom registration field you have in your game links to a leaderboard. Select the CUSTOMIZE tab. From within CUSTOMIZE tab, select Select Leaderboards. Customize Quick Tip Support' Choose to use all six leaderboards (the default) or choose one or two. Quick Steps List.

Games 100

Games Score Player Slides 100

Knowledge Guru

JANUARY 20, 2014

Select your own theme pack at game creation: Choose between Fantasy, Business (male or female), Racing, or a custom theme we create for you. Contribute to our product development roadmap: We give our Enterprise customers the dedicated support and resources BLP is known for providing our custom eLearning clients. Learn more.

Enterprise 177

Enterprise Knowledge Custom eLearning Development Case Study 177

Knowledge Guru

AUGUST 13, 2014

Our customers frequently use Knowledge Guru to train sales reps and other employees on product knowledge. Case Studies Testimonials case study customers testimonial' We are happy to partner with them to supplement our training methods and tools.

Case Study 189

Case Study Knowledge Productivity Product 189

Knowledge Guru

JANUARY 19, 2017

Here are some examples of conditions that you might include: Given a specific customer type…. Given a specific customer objection…. Given a specific customer type. the optimal questions based on knowledge of that customer type. Given three specific customer needs. Given a question about product safety….

Taxonomy 100

Taxonomy Cognitive Create Behavior 100

Knowledge Guru

MARCH 2, 2017

How to choose an alternate language: Expand the Customize option within left-hand navigation pane, and choose Drive Appearance. The authoring tool is in English, but content can be input in the language of choice. All player-facing game text will appear in the language you select when you preview or publish your game.

Games 100

Games Create Player Alternatives 100

Knowledge Guru

JANUARY 19, 2017

This person will always be one specific role (customer, supplier, employee). Given a variety of contexts and customer inquiries or statement, choose appropriate responses to make. Given a specific customer objection, choose the appropriate response(s) to make. Given a specific customer objection, choose the appropriate response.

Games 100

Games Taxonomy Player Guidelines 100

Knowledge Guru

JANUARY 31, 2018

You depend on training to help your employees make more sales, provide better customer service, avoid regulatory issues, and make fewer mistakes. In the app, learners complete a short confidence assessment, then receive customized mini-games they play each day. And oftentimes, there’s a lot at stake.

Blended Learning 190

Blended Learning Training Train Augmented Reality 190

Knowledge Guru

MARCH 21, 2017

In 2015, the American Gaming Association and GfK Custom Research of North America estimated that almost 40 million Americans filled out more than 70 million March Madness brackets. For each team you get right, you earn points and for each team you get wrong, you lose the potential to earn points in the future.

Gamification 166

Gamification Games Examples Blended Learning 166

Knowledge Guru

APRIL 9, 2014

It includes the learning and remembering strategies used in Knowledge Guru alongside other strategies we use time and again in our custom solutions. We incorporate these strategies for learning and remembering into all of the custom learning solutions we develop as well.

Corporate Learning 208

Corporate Learning Strategy Learning Space Instructional Design 208

Knowledge Guru

MARCH 2, 2017

How to choose an alternate language: Go to CUSTOMIZE tab. From Dashboard select CUSTOMIZE ta. Select APPEARANCE from drop-down options. Scroll to Choose Your Game Language. Use the drop-down menu to select the language in which you want your game to appear to players. The screen images below illustrate these steps.

Games 100

Games Player Create Alternatives 100

Knowledge Guru

OCTOBER 27, 2015

Customers are savvier than ever and often do most of their research before even engaging with a rep. The end goal of sales training should be to equip sales reps to be a trusted advocate for their customers. When sales reps partner with their customer and invest in their shared success, the buyer and seller both win.

Sales 100

Sales Trust Teach Player 100

Knowledge Guru

JANUARY 7, 2014

Customer Service: A simple card game with customer scenarios can work well here. If the customer service environment is often rushed (such as for food service workers), consider adding a timed element to the game. Executive Development: So many things go into executive development.

Games 229

Games Corporate Learning Compliance Training Content 229

Knowledge Guru

MAY 9, 2017

In our second release of the year, customers now have access to a new, modern look in our ‘Quest’ app and two new mini-games in our ‘Drive’ app. Areas of focus include product launches, customer training, internal process training, safety & compliance and more. New Look for Quest.

Knowledge 0

Knowledge Taxonomy Player Compliance Training 0

Knowledge Guru

SEPTEMBER 24, 2015

Knowledge Guru customers use the platform to help employees learn and retain things like product knowledge, policies, procedures and compliance information. We have continued to advance and evolve our product with customers as our guide,” says BLP President Sharon Boller.

Brandon Hall 100

Brandon Hall Games Knowledge Performance 100

Knowledge Guru

JANUARY 26, 2017

This report will mirror whatever name you created for your first custom user registration field. Custom Report Builder Option. You can use the Custom Report Builder to choose what information you include/exclude from a report. You may have a need for some very specific data – and not care about other data.

Player 100

Player Track Knowledge PDF 100

Knowledge Guru

NOVEMBER 19, 2013

I’m convinced that Knowledge Guru customers are a highly creative bunch. Quick Tip Testimonials customer story testimonial' They found the game because they were looking to deliver training differently. They wanted a bold, new approach to corporate learning. Want to be featured? Get in touch.

Knowledge 220

Knowledge Player Games ASTD 220

Knowledge Guru

FEBRUARY 10, 2015

We collected customer needs and feedback to add new features that make Knowledge Guru a more powerful learning tool… all while improving load times and speed. Knowledge Guru games can already be customized with corporate logos and branding… and some customers have even set up custom integrations with their own learning portals.

Knowledge 100

Knowledge Video Embed Player 100

Knowledge Guru

JUNE 25, 2014

We promise our customers three major Knowledge Guru updates per year, but 2014 is different. Knowledge Guru customers can now choose to publish their games as a SCORM package for upload onto their LMS. We’ve had some ideas up our sleeves for some time now and don’t want to make you wait until Fall. Personalized Stats.

SCORM 184

SCORM Security Knowledge Player 184

Knowledge Guru

MAY 13, 2015

The Knowledge Guru platform continues to expand its features and functionality using customer feedback as our guide. Consistently we’ve heard customers tell us that they LOVE the new Quest game type… except that they miss all the leaderboards they are used to in the original Legend game type. Universal Login.

Report 100

Report Knowledge Providers Case Study 100

Knowledge Guru

JULY 30, 2014

Organizations depend on their training to help employees have less accidents, make more sales, provide better customer service and make fewer mistakes. For this reason, we consistently integrate spaced repetition and feedback loops into both the custom learning solutions we develop and into the design of our Knowledge Guru game engine.

Research 172

Research Learning Space Corporate eLearning Customer Service 172

Knowledge Guru

FEBRUARY 5, 2014

We often ask our customers and clients some simple questions to determine if a game fits their needs: Are your current learning solutions presenting challenges to people? Using a serious game or gamification platform in corporate learning, can be a great option, but it’s not the the right solution for every situation.

Corporate Learning 243

Corporate Learning Games Gamification Behavior 243

Knowledge Guru

JUNE 20, 2017

The Live Leaderboard includes between four and seven unique leaderboards, depending on the number of custom registration fields you have created. To customize your “Top Scores Since X Date” leaderboard, do the following: Log into the Knowledge Guru game shell you wish to edit: theknowledgeguru.com/login/. Perfect Scores.

Knowledge 100

Knowledge Score Player Games 100

Knowledge Guru

OCTOBER 11, 2013

Existing Customers. The Experience API control panel was rolled out to all customers across the system this month, and you can start using it right away. For customers who purchased games for future use that do not yet have content, we can easily change empty games from the Fantasy theme to one of the Business themes.

Knowledge 173

Knowledge Business Player News 173

Knowledge Guru

OCTOBER 4, 2016

They are passionate about the products they create and the problems they solve for their customers. But if they are left to figure these things out on their own, they may not fully understand what makes the new product unique and valuable to customers. Product managers are passionate people. But then it’s time for the hand-off.

Productivity 165

Productivity Product Management Sales 165

Knowledge Guru

AUGUST 21, 2013

If you want players to choose their location from a set group of options, such as department or branch location, you can add a Customized Registration Fields power-up to your game. This will enable you to export a customized game data spreadsheet, import it into your LMS, and see completion data alongside your other courses.

Track 160

Track Knowledge Learning Objects Tutorial 160

Knowledge Guru

OCTOBER 10, 2016

Customize your game. If your email is not yet registered with Knowledge Guru, you can reach out to your contact at BLP and they can help you register. You Logged in to Knowledge Guru… Now What? Once you’re logged in to your Knowledge Guru account, you can: Create and edit your game. Manage your players. View and build reports.

Knowledge 100

Knowledge Player Games Report 100

Knowledge Guru

AUGUST 21, 2013

Use a Customized Registration Power-Up. When you want to make sure players are registered properly, but don’t want to manually do it all yourself, you can use a customized registration fields Power-Up. Get in touch with us if you need customized registration fields for your game. Repeat for each player in your game.

Player 100

Player Knowledge Tutorial Games 100

Knowledge Guru

MARCH 26, 2014

Here’s a mobile game we designed to help sales reps get ready to work directly with customers in selling a new software product. Here are three side-by-side screenshots of the smartphone app: The game plays sort of like Apples to Apples in that you have a Round Master who takes the role of a customer. Not always.

Simulations 207

Simulations Games Blended Learning Player 207