|
•
Tuesday, October 20, 2009
empathy empathy with customers engagement Innovation Tags: Collaboration Customer Communities Experience Design Learning Experience brand co-creation customer competence Customer Experience elearning 2.0 Whether companies are in fact closing the community gap and the engagement gap remains an open question though.
|
|
•
Monday, April 6, 2009
The topics discussed at Skilful Minds fall in a range of challenges involved in translating strategic business goals, and the complex needs of people, into exceptional experiences, for employees who provide products and services and those who consume them, whether the latter are customers, users, learners, or just plain people.
|
|
|
|
•
Thursday, February 4, 2010
Tags: Customer Communities Digital Ethnography Ethnography Ubiquitous Computing consumer research customer community ditial ethnography empathic research empathy with customers Experience Design netnography
|
|
•
Friday, February 20, 2009
When we get great customer feedback that validates our product and what we're doing, we love to share it! Tags: Customers Litmos Australian company COMPUTERTRANS began operations in 1988 specialising in relocating and installing high value, sensitive freight.
|
|
•
Monday, October 12, 2009
Tags: Brands Customer Communities Customer Experience customer community empathy empathy with customers validation principle
|
|
|
|
•
Thursday, February 26, 2009
Customer service for eLearning. was in mid-management in the 90’s for Circuit City and was a regional customer service manager for part of that time. My customers were internal - the store managers. Is that good customer service? Customer service. Customer service comes in many forms. Is it fair?
|
|
•
Thursday, April 2, 2009
It's always great to receive positive feedback from customers about your product and we received a fantastic email this morning from a relatively new client of ours - DIRTT Environmental Solutions Ltd. Tags: Customers Litmos environment Kimberley Meetsma DIRTT Environmental Solutions Ltd Thanks DIRTT and keep up the great work!
|
|
•
Friday, October 24, 2008
To add a message to your login page go to the 'Account' Tab, then select 'Custom Options'. Tags: Customization Design New Feature You've always been able to customise your Litmos login page colour and attach your logo, but now it's possible to include a personal message for your trainees. See what I mean in the screen shot below.
|
|
|
|
•
Tuesday, December 8, 2009
Customization can be a big deal when it comes to your LMS/LCMS for a simple fact, many of times what you are purchasing is “off the shelf&# and comes with standard features. labels on the front (what the end user/employee/customer sees), header changes, text, etc. Now, customization comes into play. So, what do you do?
|
|
•
Friday, July 10, 2009
Tags: Camtasia Studio Customer Videos Screencast 26
|
