Sticky Learning

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10 Best (Learning) Books of 2009

Sticky Learning

Edited by Thomas Lockwood, this book brings together 23 chapters by a range of design experts focussing upon integrating innovation, customer experience and brand value (all important from a learning design perspective). If you haven't used Twitter, or would like to get more from it, this is a great book to read. 7 Design Thinking.

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'Virtual/actual' reality - WonderMart

Sticky Learning

Now I was told to watch another customer, look at how they behave, what they purchase and try to imagine why they were buying it. It did feel a bit weird, being guided by an unknown voice, however I did see things I wouldn't have seen otherwise and was able to think about supermarkets a little differently.

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Online social networks, learning and viral expansion loops

Sticky Learning

handling difficult customers. This was a retail business so some of their discussions were around: setting up for the mid-season catalogue (pictures were included). how to reduce unnecessary markdowns. recruitment tips. These are all important points for retailers, every retailer could use tips on these points!