article thumbnail

eLearning Glossary: Definitions for the Most Commonly Used Terms

Association eLearning

If a customer service agent has had to sit through dry lecture videos that were filmed ten years ago, which are now online, that may be their image of eLearning.” AMS- An Association Management System or AMS is the association membership equivalent to a company’s Customer Relationship Management System (CRM).

article thumbnail

Product Adoption vs User Adoption: Hint—they’re not the same

Ontuitive

Product Adoption vs User Adoption: Hint—they’re not the same. The terms product adoption and user adoption are often used interchangeably when discussing B2B software and SaaS solutions. And while these definitions sound similar, there is actually a big difference between the two. Product Adoption Strategy.

Adoption 197
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

Custom 188
article thumbnail

How to Train Your Employees and Customers About Your Product Through Product Training

Paradiso Solutions

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important? But, is this program only important to sales reps?

article thumbnail

Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.

article thumbnail

Why Custom eLearning Should not be Put on a Backburner Now?

Infopro Learning

Creating custom eLearning solutions anchor a plethora of business and learners’ needs to derive desired training goals with optimum ROI. Below cited are the reasons that explain why custom eLearning must be brought into the frontline –. Custom eLearning allows you to manage these elements and take necessary steps over-the-time.

article thumbnail

Expanding The Definition of Workplace Diversity

eLearningMind

By expanding the definition of workplace diversity, organizations can unlock a world of innovation, belonging, and growth. Embracing a broader definition of diversity When discussing workplace diversity, it’s essential to cast a wider net that encompasses not only demographic differences but also cognitive diversity.