Litmos

DECEMBER 17, 2020

Instead the training has gone online. Apple isn’t the only company that’s changed its customer training. The pandemic has changed the way we connect with each other, and that extends to your customers as well. Why train your customers? They’re also 92% more likely to return as paying customers.

Custom 98

Custom Apple Enterprise Classes 98

SkyPrep

FEBRUARY 6, 2020

If the training you provide them with is not managed and delivered correctly, you run the risk of poor performing partners and customers, which will affect your bottom line. You need to ensure the solution you plan to use best fits your extended enterprise training needs. Train employees more frequently.

Enterprise 40

Enterprise LMS White Label Training 40

B Online Learning

SEPTEMBER 1, 2022

A multi-tenant LMS is ideally suited for learning management use cases that require their own specific diverse requirements such as extended enterprise training, partner training, customer training and contractor training. […].

Diversity Training 130

Diversity Training LMS Learner Enterprise 130

Schoox

DECEMBER 15, 2023

What is extended enterprise training? Extended enterprise training refers to learning initiatives designed for and delivered to different groups of learners who may or may not be direct employees of your organization. Extended enterprise training helps businesses set everyone up for success from the onset.

Enterprise 52

Enterprise Diversity Training Benefits Association Learning Management System 52

Academy of Mine

DECEMBER 8, 2022

For example, LMSs used to be the only software that companies would use for training teams , customers , and partners online. There are not many LMS providers that support xAPI — and most customers don’t switch from SCORM to xAPI —- simply because LMSs work perfectly with SCORM already. Is SCORM Better Than xAPI?

xapi 52

xapi SCORM Standards CD-ROM 52

Latitude Learning

FEBRUARY 25, 2016

Extended Enterprise Training: Motivating and convincing non-employees. By employing the "extended enterprise" concept, franchises could enjoy leaner inventories, need less working capital, gain earnings and productivity, and deliver better customer service.

Enterprise 28

Enterprise Customer Service Training Train 28

KMI Learning

AUGUST 24, 2023

Companies that rely on partnerships, customers, and well-trained personnel to succeed need a better and more comprehensive option than a straightforward and out-of-the-box LMS. This is where extended enterprise learning comes into play. What are your options with extended enterprise training?

Enterprise 97

Enterprise LMS Program Develop 97

Talented Learning

JANUARY 21, 2020

EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Today we feature advice about customer value metrics from Laura Patterson , President of VisionEdge Marketing. And how can you reflect this in customer-focused metrics?

Metrics 90

Metrics Custom Score Streaming 90

Training Orchestra

JANUARY 31, 2024

This requires a commitment to continuous learning, rather than “one-and-done” training workshops. Increased Customer and Partner Training 2024 will see an increase in the amount of customer education and partner training, contributing to enhanced extended enterprise training programs.

Trends 59

Trends Association Learning Management System Authoring Tools Management 59

eLearning Industry

JANUARY 29, 2020

Whether they’re meeting with clients all over the world or fielding calls in your remote customer care center, external partners require unique skills. This article features 8 soft skills online training modules to include in your extended enterprise training course.

Module 69

Module Enterprise Skills Online 69

Training Orchestra

DECEMBER 29, 2021

However, if all of your attention is focused inside your organization, you are almost certainly missing a trick – and that “trick” is customer training. What is customer training? This includes partners, resellers, vendors and, crucially, customers. How to educate your customers. Product updates.

Custom 52

Custom Management Metrics LMS 52

Wizcabin

JULY 3, 2020

Well, it’s a training that is usually provided to learners outside of a company. It could be training targeted at channel distribution partners, resellers, suppliers, and customers. Also, it ensures that your extended enterprise has more knowledge of your company’s ethics, vision, products, and services.

Enterprise 105

Enterprise Association Learning Management System LMS Association LMS 105

Matrix

JUNE 28, 2022

This is especially important for retail or customer support teams that work for several, often competing companies. Having an extended enterprise learning platform is not only for your professional partners but also for your customers, existing and potential. What are the top uses of extended enterprise training? .

Enterprise 84

Enterprise Compliance Training Platform Portal 84

E-Learning Provocateur

MAY 9, 2016

Extended Enterprise Training (EET) is a term that was introduced to me by Don Presant in response to my previous blog post Educate everyone. The training could be targeted at dealers, channel distribution partners, suppliers, resellers, franchisees, and even your customers. And rightly so.

Mac 100

Mac Internationalization Enterprise Sales 100

Talented Learning

JUNE 23, 2021

Extended enterprise training is an endlessly fascinating corner of the learning universe. One reason is training content. It is always custom and proprietary. This kind of training content isn’t about teaching customers, partners and contractors how to use Microsoft Word or Excel.

Enterprise 52

Enterprise Content Training Train 52

Ed App

DECEMBER 8, 2020

Beyond design and branding customization, you can also easily import your previous training content into EdApp microlessons like videos, PowerPoint slides, voice recordings, and more. If you are looking for an LMS that offers internal and external training, Looop is a good choice. Delivery can be customized.

Association Learning Management System 94

Association Learning Management System LMS Learning Management System Enterprise 94

Litmos

SEPTEMBER 15, 2020

Organizations live and die by their customer experience (CX). In the Brandon Hall Group (BHG) 2020 HCM Outlook Study, improving the customer experience was the number-two business priority, almost neck and neck with driving innovation. A big part of the customer experience is communication, support, and training from the business.

LMS 72

LMS Custom Virtual Classroom Brandon Hall 72

Academy of Mine

DECEMBER 30, 2021

Using this software application, businesses can solve a variety of needs, all the way from training new employees to selling eLearning courses, or training partners and customers. LMSs allow you to import users in bulk , and simultaneously assign them all to white-labeled training portals. Reduce The Cost of Training.

Association Learning Management System 103

Association Learning Management System LMS Learning Management System Compliance Training 103

Litmos

SEPTEMBER 11, 2018

It's an oft-quoted saying in IT: 80 percent of customers only use 20 percent of the features in the software they've bought. How many more would you be using if the company that sold you your phone onboarded you with customer training ? Anticipating calls to customer service with training. The 80:20 rule.

Custom 59

Custom Customer Service Metrics Training 59

BrainCert

OCTOBER 4, 2022

G2 recognizes leaders of a particular domain and awards the High Performer badge to brands with a high customer satisfaction score. They analyze this data with their proprietary algorithm to calculate the real-time Customer Satisfaction and Market Presence scores.

Virtual Classroom 52

Virtual Classroom Social Networks Report Performance 52

Rustici Software

FEBRUARY 21, 2018

Traditionally in the world of eLearning you would likely fall into one of three categories: Content Creator, LMS Provider or Customer (of an LMS Provider or Content Creator). Then: Content creators might rely solely on their customer provided LMS as the delivery mechanism for connecting learners to courses. But things have changed.

Platform 41

Platform Custom Content eLearning 41

Academy of Mine

DECEMBER 29, 2021

Using this software application, businesses can solve a variety of needs, all the way from training new employees to selling eLearning courses, or training partners and customers. LMSs allow you to import users in bulk , and simultaneously assign them all to white-labeled training portals. Reduce The Cost of Training.

Association Learning Management System 98

Association Learning Management System LMS Association LMS Compliance Training 98

eFront

JUNE 26, 2018

We’re talking about your vendors, reps, consultants, franchisees, and customers. Your extended enterprise allows your business to succeed because of a strong network of external partner relationships. The 5 Mistakes You’re Making in Your Extended Enterprise Learning Strategy.

Enterprise 56

Enterprise Metrics Compliance Training Training 56

eLearning Industry

SEPTEMBER 23, 2019

When managing and delivering your extended enterprise training, there are some obstacles your organization will have to consider and potentially overcome. Here's how you can do just that with the help of an LMS. This post was first published on eLearning Industry.

Enterprise 64

Enterprise LMS Management Industry 64

Absorb LMS

AUGUST 1, 2017

Training your channel partners, resellers, and customers grows knowledge, thus reducing the cost of support. Enhancing your LMS with Extended Enterprise lowers training delivery costs through the reapplication of learning content which will assist in minimizing travel and instructor expenditures.

Enterprise 140

Enterprise Open Benefits LMS 140

Talented Learning

JANUARY 31, 2024

How can a single LMS deliver on the promise of multi-channel extended enterprise training? How can a single LMS deliver on the promise of multi-channel extended enterprise training? Learn from one company's success on this episode of The Talented Learning Show!

Enterprise 68

Enterprise Podcasts Podcaster Podcasting 68

Absorb LMS

SEPTEMBER 18, 2017

In 2 of our previous blog posts, we defined the meaning of Extended Enterprise (training, development, certification or support provided to your external non-employees) and reviewed its measurable benefits. Client lists several courses on their own customer facing website and links the pay button to an Absorb Deep Link.

Enterprise 158

Enterprise LMS Metrics Module 158

Absorb LMS

AUGUST 1, 2017

Training your channel partners, resellers, and customers grows knowledge, thus reducing the cost of support. Enhancing your LMS with Extended Enterprise lowers training delivery costs through the reapplication of learning content which will assist in minimizing travel and instructor expenditures.

Enterprise 100

Enterprise Open Benefits LMS 100

Docebo

AUGUST 9, 2016

In a recent webinar, now available online here, elearning analyst David Patterson of Learning Light showed the explosion of customer relationship management tools in recent years. To find this value, your LMS should offer several features: Cloud based for easy integrations and customization. 3 Ways an LMS Can Help.

LMS 100

LMS Docebo Sales Performance Support 100

LearnUpon

JUNE 4, 2019

Every business has different types of learners to train. Usually it starts with your employees , but your training needs grow. You want to educate your customers about your product, or your partners require a deeper understanding of the sales process. But, how do you train each audience? What is the extended enterprise?

Enterprise 61

Enterprise LMS Portal Diversity Training 61

learnWorlds

JANUARY 25, 2024

From new hire onboarding to ongoing employee training, employers need to deploy all kinds of training programs to offer their employees the opportunity to grow professionally and perform better in the workplace. At the end of the day, training needs differ from company to company and even as a company evolves over time.

Diversity Training 52

Diversity Training Compliance Training LMS White Label 52

Rustici Software

JULY 1, 2020

She provides online courses that can be accessed from external platforms, so clients can benefit from Bridgestone training content without going to an outside site to access the training. This makes it easier for her partner customers to manage course completions and build required courses or curriculums on their own system.

Enterprise 67

Enterprise Network Training Train 67

TalentLMS

JANUARY 14, 2021

But as the market becomes more competitive, businesses that wish to stay one step ahead are incorporating partner training into their strategies as well. Partner training is a type of extended enterprise training. Take a glimpse into the top benefits of extended enterprise training for business partners: 1.

Association Learning Management System 52

Association Learning Management System Training Train LMS 52

Docebo

AUGUST 18, 2016

With a CRM+LMS integration, you have the ability to train your employees and channel partners to meet your customers’ needs by using Salesforce. With all of the data generated by both systems, a powerful LMS that can handle data and deliver real, detailed learning and performance analytics is key.

Enterprise 100

Enterprise LMS Integrate Docebo 100

Docebo

JULY 1, 2015

The potential customer (in both the B2B and B2C markets) needs to be familiar with the product in advance: they have to know it BEFORE they buy it. Customer/dealer academies for B2B and B2C. But, do all customers need to be trained? Knowing a product before purchase is related to market education.

Productivity 100

Productivity Product Services Docebo 100

eloomi

DECEMBER 6, 2021

In that case, resellers or franchisees need to receive the proper training (protocols, machinery instructions, safety guidelines, and so on) to be able to sell and distribute food to their customers. both your partners and customers can benefit from solid and customized training. Higher engagement –?

Diversity Training 52

Diversity Training Compliance Training Organization Training 52

Docebo

MARCH 13, 2020

Our commitment to our customers. For our customers and those with or about to start a free trial, we have added four new, free courses to the Docebo Content Catalog, with the support of GO1. What if you’re not a customer? These courses include: “Coronavirus Infection Control” by Echo3 Education. Claudio Erba. CEO & Founder.

Docebo 54

Docebo Learning Objects Platform Resources 54