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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

If you’ve ever interacted with a customer success team , you know just how crucial they are in ensuring your satisfaction and loyalty. Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team.

Behavior 221
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Team Performance Consulting for Increased Productivity

Infopro Learning

Today organizations are rapidly transforming their everyday business practices to improve efficiency and better meet changing customer needs. Performance improvement consultants have the skills and abilities needed to identify and address performance issues at both individual and team levels. Identifying Performance Issues.

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Agile Services Reinvented: Maximizing Productivity through Team Augmentation

Infopro Learning

As a result, companies in the L&D sector are moving away from traditional outsourcing models and towards more effective strategies, such as agile team augmentation or staff augmentation. Staff augmentation is when you hire individual employees from an external company to join your existing team. billion by 2025.

Agile 221
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7 Critical Tips While Developing eLearning for Remote Sales Teams

Hurix Digital

As per the findings of sales market research, rather than dealing with sales representatives who aim to close deals, 79% of customers would rather deal with trusted advisors who can provide value to their enterprise. Here are the top 7 critical tips to consider when establishing E-Learning for remote sales teams.

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The Better Way to Onboard Customers

Speaker: Skilljar Experts

Here at Skilljar, we’ve learned a thing or two about onboarding, both by crafting our own experience, and by collaborating with the best Customer Education professionals in the world. Join Skilljar's all-star team of onboarding pros for this next webinar featuring: Sara Robba, Director, Customer Success.

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5 Tips to Create a Customer-Centric Consulting Organization

Infopro Learning

The most successful businesses prioritize their customer’s needs before, during, and after the sale by offering exceptional service. Building a customer-centric culture within an organization requires an added effort to provide more than just good customer service. Get Everyone Involved.

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3 Key Aspects to Deliver Effective Product Knowledge Training

Infopro Learning

In today’s world, several organizations are running neck-and-neck with a similar product range. It is crucial for businesses to have enough knowledge and expertise to make customer interaction more effective and wholesome. Here comes the significance of product knowledge training which ensures organizational growth and success.

Knowledge 419
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6 Tips for Reducing the Complexity of Custom eLearning Development

The executive team is reporting that, with the latest hiring initiative 6 months ago, productivity has taken a dive. The executive team is also asking you to develop new training for tasks on the line to ensure consistency, something that was previously done by each employees’ supervisor.

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How to Overcome the Pain Points of Your CRM

The promise of a CRM ( customer relationship management ) led organizations to believe each could digitally transform its businesses through tracking touchpoints throughout the buyer’s journey. When used effectively, a CRM can be the lifeblood of your sales team – keeping everyone organized, efficient, and at peak productivity.

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Gone in 8 Seconds: Overcoming Buyers’ Shrinking Attention Spans

Speaker: Jake Miller, Senior Product Marketing Manager, Allego

Buyers are savvier, buying teams are larger, and new research shows that buyers' attention spans have dropped to just 8 seconds. During this exclusive event, Jake Miller, Senior Product Marketing Manager at Allego, will explore how to empower sellers to create customized and immersive buying experiences.