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Customized Training in 2024: The Role of Managed Learning Services

Infopro Learning

This is where the role of external training partners called Managed Learning Services (MLS) providers becomes critical, facilitating the establishment of a robust learning environment for an organization. Consistency Finding the right balance between customization and consistency across various training modules poses a challenge.

Services 221
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4 Ways to Improve Your Product Knowledge Training Programs

Infopro Learning

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. Product training programs have long been an effective tool to help employees learn about new products and features. Develop Role-Based Learning Journeys.

Knowledge 410
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The Role of AI in Staff Augmentation

Infopro Learning

Recruiters or hiring managers recognize AI’s true value in helping them cope with the ever-increasing demands of their roles. Performance Monitoring and Feedback AI-driven performance monitoring tools can track the regular and augmented staff’s productivity and provide valuable insights to improve team performance.

Roles 322
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3 Key Aspects to Deliver Effective Product Knowledge Training

Infopro Learning

In today’s world, several organizations are running neck-and-neck with a similar product range. It is crucial for businesses to have enough knowledge and expertise to make customer interaction more effective and wholesome. Here comes the significance of product knowledge training which ensures organizational growth and success.

Knowledge 419
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How to Develop Product Training for Remote Learners

Infopro Learning

Businesses have developed new offerings to meet the evolving needs of customers. These changes have caused a growing need for remote-friendly product knowledge training programs. Product knowledge training is an essential tool that helps sales teams improve their customer service skills. Integrate Social Elements.

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Outsourcing Custom E-Learning Development To Maximize ROI

Cognigix

To maintain excellence in customer service and a competitive edge in the current business environment, organizations need to continuously train their workforce. A custom eLearning program is designed to meet the specific training needs of an organization, increase relevance and engagement in the training resulting in better learning outcomes.

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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

If you’ve ever interacted with a customer success team , you know just how crucial they are in ensuring your satisfaction and loyalty. Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team.

Behavior 221