Most Useful Learning Management Systems For Product Knowledge Training
How necessary is product knowledge training for your organization? Very necessary, I'd say. Please let me elaborate. Every business has one main goal: happy customers. But to reach this result, not only do you need to have a great product (or service), but your team must also have the product knowledge needed to support and satisfy prospects and customers. Hence, for successful customer service, excellent customer experience, and improved satisfaction, using one of the best product knowledge training LMS tools is vital.
First of all, in-depth product knowledge is essential. Trust me, every customer-facing team member in your business has so much to gain with this type of training. From features to best practices, it's one of the best ways to ensure that you're delivering an exceptional customer experience. However, product training is not just for your salespeople and support team. If you want to establish brand authority and customer retention, you'll need to focus on customer training as well.
So, how do you get customers, partners, and employees up-to-speed on your product or service? The answer: product knowledge training. Are you ready to see which Learning Management System is the best to create your product and customer training?
Check out eLearning Industry's list of the top LMS software for product training to:
- Explore LMS solutions that meet your training budget
- Compare product training solutions
- Examine top LMS features to create product training courses
- Evaluate LMS tools, read reviews on UX
- Choose the best tool to achieve business goals
Best LMS Tools For Product Knowledge Training
If your company is listed among the Top LMS Software for Product Training, feel free to add this badge to your website.
Train your sales and support teams to offer insightful solutions, and customers to see your product's real potential. Join 70K+ teams who trust TalentLMS as the easy-to-use, cost-effective, and accessible product training LMS.
Transform product users into power users with TalentLMS. Create your free account now!
Take a look at the submitted TalentLMS reviews in our directory.
Highlights
- Plot Learning Paths
- Easily Update Courses
- Reach Every User
Highlights
- Plot Learning Paths
One-size-fits-all training rarely caters to everyone's needs. Link and assign courses to target your learners with content dedicated to the actual product they use, sell, or support.
- Easily Update Courses
No need to scrap the handbook for updates or new launches. Go online, edit content with the intuitive course builder, and reassign it to learners with just the click of a button.
- Reach Every User
Not every product is static, and neither is TalentLMS. Reach your learners on devices they always have with them and make training useful at your product's point of use.
Plans And Pricing
Start with the free plan and test the platform to ensure TalentLMS fits your needs. And, when you're ready to upgrade, you can choose from adaptable, published pricing to make sure you only pay for the users and features you want.
Learning Manager by Adobe is an AI-powered learning platform that is used for product trainings through microlearning as well as guided learning paths, uses recommendations for immersive learning, and also uses learning communities.
Discover why Fortune 500 companies choose Learning Manager to enhance enterprise learning on a large scale.
Read Adobe Learning Manager reviews.
Highlights
- Guided Learning Paths
- AI-Based Recommendations
- Social Communities
Highlights
- Guided Learning Paths
Learning paths help learners follow a structured learning program in a step-wise manner. Learners also have the freedom to choose their own learning programs based on their needs.
- AI-Based Recommendations
AI-based recommendations help learners with consistent product training recommendations. In addition, product content can also be integrated in the form of job aids. With Commerce and Marketo integrations, product marketing content can be delivered to learners.
- Social Communities
Social learning helps create product communities around training.
Plans And Pricing
Learning Manager presents product training where the learners are through a range of integrations and headless features. For additional details regarding pricing, please refer to their website.
360Learning is a learning platform that drives product adoption and supports team performance with best practices and hands-on experience.
Drive product adoption with 360Learning.
Go through the 360Learning reviews in our directory.
Highlights
- Co-Authoring
- Screencast Demo
- Embedded Tutorials
Highlights
- Co-Authoring
Give your courses the expert seal of approval. Easily add the right experts as co-authors to contribute and make edits to course content.
- Screencast Demo
Learners can record their screen and their faces to demonstrate presentation skills. Recordings can be saved and reused in courses to share best practices.
- Embedded Tutorials
With 100+ supported formats, embed your product tutorial right in the course.
Plans And Pricing
360Learning offers flexible plans for small teams to large businesses and enterprises. They have pricing based on registered or active users to optimize costs and only pay for what you need.
With Docebo's learning solution, you can easily craft, blend in, broaden, and keep an eye on custom-tailored learning adventures for everyone you're reaching out to, whether they're part of your team or beyond your organization's borders.
Build your learning roadmap with highly configurable, end-to-end solutions. Learn how you can deliver personalized product training with Docebo.
Remember to go through the user-generated Docebo reviews by visiting our directory.
Highlights
- Support Multiple Formats
- Reinforce Learning
- Leverage Analytics And Custom Dashboards
Highlights
- Support Multiple Formats
Docebo empowers you to use a variety of formats, including ILT, VILT, formal courses, social learning, learning paths, certifications, gamification, and just-in-time, contextual learning within your own platform.
- Reinforce Learning
With built-in knowledge checks and assessments in the form of assignments, tests, and feedback with comprehensive reporting on progress and results you can reinforce learning.
- Leverage Analytics And Custom Dashboards
If you want to get deep insights into how your learning programs are impacting product adoption and business performance metrics, Docebo is ideal. You'll love all the info you can gather via its analytics. Take advantage of the custom dashboards for a more personalized experience.
Plans And Pricing
Docebo's product plans and pricing are structured around a usage-based model, guaranteeing that you only pay for the learners who are actively engaging in training or accessing content.
Learning Pool Platform delivers personalized experiences at scale by applying insights into who a learner is, what they know, and what they need to learn in real time, making workplace learning experiences smarter. Do you want to prepare your workforce to take on the challenges of today and tomorrow by delivering personalized learning?
Optimize employee performance with Learning Pool Platform.
Read Learning Pool Platform reviews.
Highlights
- Streamline Reporting
- Dynamic Audiences
- Responsive Interface
Highlights
- Streamline Reporting
Enjoy personalized dashboards and tailor-made reports to track your learners' progress, how they earn digital certifications, badge collection, and see where learners stand on leaderboards.
- Dynamic Audiences
With organizational and positional hierarchies, you have the flexibility to effortlessly assign learning to particular groups within your team.
- Responsive Interface
Easily access your Learning Management System on various devices using a user-friendly interface.
Plans And Pricing
Learning Pool creates learning experiences that deliver extraordinary outcomes for companies and their people. Global organizations choose Learning Pool for data-driven digital learning solutions that help optimize employee performance.
iSpring Solutions is a global leader in eLearning software with a 23-year history. The company specializes in creating advanced yet user-friendly tools that transform training into engaging, data-driven learning experiences.
Visit their website to explore their innovative product training solutions and access valuable eLearning resources.
Highlights
- Product Knowledge Hub
- Gamified Product-Centered Learning
- Comprehensive Analytics
Highlights
- Product Knowledge Hub
Have a centralized cloud repository for all product-related information. Streamline product introductions for new team members and ensure consistent, timely updates.
- Gamified Product-Centered Learning
Promote an engaging way to understand products via virtual hands-on experiences. Gamification elements, simulations, and role-plays make training more efficient.
- Comprehensive Analytics
Pinpoint sales team knowledge gaps swiftly with comprehensive analytics. Use performance data to adjust training and boost sales effectiveness as a result.
Plans Αnd Pricing
iSpring Learn offers a flexible pricing system that caters to organizations and teams of different sizes. You can also choose a pricing plan based on the services and features that your organization needs. The price starts at $2.29 per user per month, billed annually.
ELB Learning provides learning technology solutions, including Rockstar Learning Platform, which delivers and tracks interactive learning experiences to conquer your evolving business needs effectively.
Sign up for a free trial of this powerful yet easy-to-use learning platform that effectively meets your evolving product training needs.
Explore Rockstar Learning Platform reviews in our directory.
Highlights
- Microlearning Module Builder
- User-Generated Content
- Easy Management
Highlights
- Microlearning Module Builder
Author product training quick guides and microlearning quickly and conveniently, directly within Rockstar Learning Platform.
- User-Generated Content
Effortlessly gather expertise from SMEs in your organization to share with those who require it. Upload text, images, or videos, reuse them, and customize them for different groups of learners.
- Easy Management
Publish to desktops, tablets, and mobile devices. With Rockstar Learning Platform, you can automate enrollment and set recurring training for your learners. Never miss upcoming compliance and certifications. Single sign-on is available, too.
Plans And Pricing
Conquer your product training goals with one of the industry's most comprehensive and flexible learning platforms. You have the option to buy the platform separately or bundle it with authoring suites, video coaching tools, or ready-made courseware like the BizLibrary collection.
As businesses grow more numerous and complex, they need flexible technology to organize and automate product training for their extended enterprise. Schoox streamlines learning for employees, partners, customers, and more.
Automate product learning for every part of your business to improve time to productivity, increase sales, and boost operational efficiency.
Want to learn more about the User Experience? Visit our directory to read recent Schoox reviews.
Highlights
- Improve Customer Satisfaction And Product Adoption
- Increase Sales Through Reseller Partners
- Provide A Relevant Experience For Each Learner Group
Highlights
- Improve Customer Satisfaction And Product Adoption
Give your customers the greatest chance of success with product-specific learning paths and curricula so they become customers for life.
- Increase Sales Through Reseller Partners
Ensure partners and their employees have what they need and can provide feedback on product training to increase sales and improve your profits.
- Provide A Relevant Experience For Each Learner Group
Create multiple uniquely branded and distinct "academies" for each part of the business—with specific permissions and content—on one platform.
Plans And Pricing
Schoox is built to handle complexity and has everything you need to extend product training to multiple brands, locations, and business units. Support a variety of learners, create a sense of community, and grow learning at scale to drive your business forward.
Product training directly impacts ROI. Meet your business goals with EffectusLMS—a modern delivery platform designed for ease of use. New-age design, rapid development, on-the-go learning, and deployment—for your learners and customers. Empower your sales teams, service technicians, and customers—set them up for success!
Avail holistic product training solutions.
Visit our directory to explore EffectusLMS reviews.
Highlights
- Modern Design
- Personalized Delivery
- Easy Reporting
Highlights
- Modern Design
EffectusLMS is an easy-to-use, intuitive platform designed for on-the-go sales teams. It is mobile-compatible and hosts a wide range of digital assets to offer anytime, anywhere learning.
- Personalized Delivery
Set up badges and leaderboards; configure learning paths easily. Microlearning assets, onboarding setup, or customer courses deliver training that's personalized for your product champions.
- Easy Reporting
Measure the impact of your product and sales training on your business KPIs with custom reports. Take the right decisions backed by real-time learner data.
Plans And Pricing
Product training is highly dynamic, with constant updates and new additions. Use EffectusLMS to reach your global learners and customers. The rapid delivery platform unifies your sales ecosystem (CRM and third-party apps) to offer a holistic learning environment.
Top List Ranking: eLearning Industry's LMS Selection Criteria
Renowned LMS experts, such as C. Pappas and our editorial team, carefully assessed each vendor's qualifications and relevant published materials (articles, eBooks, webinars). Our panel ranked the top LMS software for product knowledge training based on 9 specific criteria:
- Customer support
- Customer experience
- Software features
- Software innovation
- Customer reviews
- Economic growth potential
- Company's customer retention
- Employee turnover
- Company's social responsibility
After checking the list rankings of this top list, please focus on our insights and tips. You'll find all you need to make your product training LMS selection so much easier.
Why This Type Of Training Is Essential And How To Leverage It For Business Growth
By focusing on product knowledge training, managers ensure that sales professionals can communicate effectively with clients and prospects. Consequently, your sales teams can be more enthusiastic and manage to build trust and confidence in customer relationships. As a result, you empower your employees to answer questions on the spot and overcome common customer objections.
When you implement a product training program, your main focus is on educating your sales force on the benefits and features of what you sell.
Such a program will help your teams better understand your product (or service or solution). For example, they'll be able to point out (when asked) what problems it's intended to solve. In addition, by understanding how it actually works, they'll have in-depth knowledge. Hence, that is going to give them more confidence to become true ambassadors for your business.
Your product training program can include anything from costs and various configurations to how you handle matters internally to ensure the client gets what they bought. Finally, your training can shed light on everything else you might need to talk about the product or service. The majority of product training is delivered in a classroom environment. Meaning, the facilitator is doing most of the talking and answering questions along the way. However, with the assistance of digital learning solutions, like the LMS tools on this list, you get more opportunities to deliver training in engaging ways to keep your teams excited!
Benefits Of Product Training
Product knowledge is essential for any business. Why? Because it is vital to help your employees fully understand your services. Hence, they'll be able to communicate effectively with customers. However, product knowledge is critical for your customers as well! After all, they need to get the most out of their investment.
By developing a product training program, you'll manage to:
- Improves sales
- Create a better customer experience
- Better support your customers
- Increase product adoption and retention
- Boost customer and employee confidence
- Save customer support cost and time
Furthermore, you can offer several types of training for product knowledge since it falls under a big umbrella. For instance, when you land a new customer, most likely, they will need your assistance to figure it all out. Trainers can use a great variety of tools to provide practice opportunities.
For example, you can use simulations, role-plays, game mechanics, and other techniques for learners to apply their product knowledge in real-life situations. You may also leverage microlearning to create bite-sized pieces of content. The above can work both for your employees and your customers.
Microlearning will undoubtedly help your learners process and retain information easily. Thus, short, bite-sized videos can demonstrate products or services quickly and effectively, providing a concrete visual memory that learners can use later on. You may also want to combine it with gamification features to spruce things up a bit!
I can indeed promise you that product training:
- Transforms employees from support agents and sellers to client partners
- Increases trust and enhances your authority by improving customer experience
Make sure you provide ongoing product knowledge training. The best solution would be to integrate training into your organizational culture so that employees seek training when they need it.
Next Steps: LMS Comparison And Evaluation For Product Training
Surely you're now ready to get your employees up to speed on your product. After all, product knowledge training is the doorway to driving business goals and increasing sales rates.
Information technology aids salespeople and customer support employees in creating and maintaining relationships with customers. The more knowledgeable they are, the better. If you're looking to amplify support and satisfy customers, you can't go wrong with this one! Make sure to have clear objectives. And, don't forget to identify customer needs to create a training program that answers all their questions.
Are you looking for product knowledge training ideas? There are plenty! You can create product training for sales reps, customer service, new hires, customers, and partners, even your marketing department can leverage such a program. It all depends on what you want to achieve.
Here's what you need to consider when choosing your product knowledge training LMS:
- Explore all its features and capabilities
- Read online reviews to learn about the UX
- Think about scalability and if it affects your budget
- Visit their website to see case studies and award wins
- Start an LMS free trial to test and decide if it's a good fit
Let's sum things up, shall we? By choosing the right LMS, you will be able to:
- Create a consistent training program
- Have scalable product knowledge training
- Automate time-consuming workflows
- Leverage mobile-responsive learning
- Create engaging training sessions
- Measure training impact
So, make sure to choose a platform that is simple to use for both admins and employees. Finally, your choice should allow you to train your teams with different types of training. Be it virtual classrooms and videos or simulations and competency-based learning, you need to have options. Remember, deep product knowledge translates into rock-solid confidence.
You can now visit our directory to compare the best LMS tools!