Dashe & Thomson
FEBRUARY 10, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.
Raptivity
MARCH 27, 2014
This method, called crowdsourcing , is defined by Wikipedia as “the practice of obtaining needed services, ideas, or content by soliciting contributions from a large group of people and especially from the online community rather than from traditional employees or suppliers.” The products are released based on fan submissions.
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Association eLearning
MAY 11, 2016
If a customer service agent has had to sit through dry lecture videos that were filmed ten years ago, which are now online, that may be their image of eLearning.” AMS- An Association Management System or AMS is the association membership equivalent to a company’s Customer Relationship Management System (CRM).
LearnDash
JUNE 1, 2022
Think of consumers as a creator’s customers. Although the company has not shared their sales as a result of this product placement, based on the longevity of the product placement, and the number of content creators involved, one can assume that there was, at least, modest success – if not existential growth.
eFront
DECEMBER 17, 2013
Customer service training is in fact the blueprint for a company’s entire support process. A solid training program ensures that a team operates to consistently deliver good service to customers, with or without a game plan. Employee efficiency is thereby increased and they are better equipped to deal effectively with customers.
Spark Your Interest
APRIL 11, 2024
Wikipedia defines as Generative AI as “artificial intelligence capable of generating text, images, videos, or other data using generative models, often in response to prompts” and is the most readily applicable AI in training. You can also customize the video to include personal avatars and your voice.
Webanywhere
JULY 17, 2023
Increased productivity: When people feel empowered and engaged, they are more likely to be productive. The Wikipedia project is another example of radical collaboration. Wikipedia is a free online encyclopedia that is written and edited by volunteers from all over the world. Gather feedback from customers and employees.
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