Customer Service Related Topics 
Ontuitive
JANUARY 19, 2023
Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. The past couple of years have not been easy for customer service teams.
Ontuitive
JANUARY 9, 2023
This ensures that salespeople have access to the information and support they need to close deals and provide excellent customer service. A DAP helps salespeople streamline their workflows by providing access to all the tools and information they need in one place. Improve productivity.
Ontuitive
NOVEMBER 10, 2022
For example, Comcast uses a capabilities academy to teach customer service skills, plus various service technologies, best practices, and other important employee behaviors. Capability academies are typically sponsored by business leaders who decide what skills are most beneficial to the organization.
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